What are the responsibilities and job description for the Dispatcher position at Scherer Bros. Lumber Co.?
Company Description
Scherer Bros. Lumber Co. is a family-owned and operated building materials supplier and manufacturer that has been serving professionals and homeowners in Minnesota and Western Wisconsin since 1930. As a 4th generation company, we are committed to providing high-quality building products, specialty items, and installed services. With over nine decades of industry expertise, we pride ourselves on exceptional customer service and fostering long-standing relationships. Our dedication to excellence and community has established us as a trusted name in the construction and lumber industry.
Role Description
We are seeking a dedicated and detail-oriented Dispatcher to join our team in a full-time capacity. This on-site role, located in Brooklyn Park, MN, involves coordinating and scheduling deliveries, managing fleet logistics, and serving as a central point of communication between drivers, customers, and internal staff. The Dispatcher will be responsible for monitoring delivery schedules, resolving any logistical challenges, and ensuring timely and efficient service for our clients. This position plays an essential role in supporting operational efficiency and customer satisfaction.
Qualifications
- Strong organizational and time-management skills to efficiently schedule and monitor deliveries
- Effective communication and customer service skills to coordinate with customers, drivers, and internal teams
- Knowledge of fleet logistics and transportation operations
- Proficiency with dispatch software and basic computer applications
- Problem-solving skills to address logistical challenges and ensure on-time deliveries
- Ability to work in a fast-paced, on-site environment
- Previous experience in dispatching or logistics is required
- High school diploma or equivalent; additional training or certifications in logistics or transportation management is a plus