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Customer Service Representative

Schepers Concrete
Grand Rapids, MI Full Time
POSTED ON 10/8/2026
AVAILABLE BEFORE 2/1/2027

Job Overview
Our company has been in business for over 30 years. We are well established and growing. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees.

You’re looking for a good job, and we’re looking for good people. Let’s meet!

Job Overview

We are currently looking for a Customer Service Representative to join our team in Grand Rapids, MI. Pay starts at $40,742 - $45,786 per year, based on candidate qualifications and experience.

As a Customer Service Representative, you will:

Provide administrative support to the Office Managers, while preparing, writing, and processing orders. The successful candidate will be able to work in a fast-paced, results-orientated environment that requires multi-tasking skills. Must be committed to providing the best possible service.

Responsibilities Include:

  • Liaison between our company and its current and potential customers.
  • Keep track of all material shipping to and from outside vendors.
  • Compiling and recording job and cost data.
  • Assisting customers at the front desk.
  • Setting up training courses for employees.

Do you have these preferred qualifications?

  • Customer service experience: 1-3 years.
  • Multi-tasking.
  • Knowledge of Word, Excel, Outlook, and accounting software.
  • Attention to detail.

Ideally, you have also demonstrated the following:

  • Invoicing and Billing
  • Assist with Payroll
  • Comfort using technology and office equipment.
  • Good verbal, written, and interpersonal communication skills.
  • Sharp decision-making skills and receptive to learning.
  • Detail-oriented with a high sense of urgency.
  • Self-starter with strong work ethic.

Apply for this job, or learn more about the many possibilities at Schepers Concrete Construction – Callahan Supply, at https://www.schepersconcrete.com/employment.html

Text or call 616-293-9254

Pay: $24.38 - $29.36 per hour

Benefits:

  • Health insurance
  • Health savings account
  • Paid time off
  • Referral program
  • Retirement plan

Work Location: In person

Salary : $40,742 - $45,786

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