What are the responsibilities and job description for the Auction Administrator position at Scheerer McCulloch Auctioneers?
Company Description
Scheerer McCulloch is dedicated to handling everything from the sale or auction of a home and personal belongings, to packing, moving and unpacking in the new home. We treat our customers with kindness and professionalism throughout the process, which has given us a solid reputation we continually strive to maintain. Our auctions are growing in popularity as we lead the way with new technologies that bring bidders from around the world to our live, local auctions.
Job Description
The Part-time Auction Administrator is responsible for managing the smooth, efficient, accurate administration of our onsite auctions. This person performs a variety of tasks related to managing the transactions involved in getting bidders registered, communicating the process, tracking purchases and handling payments. Positive client interaction is an important facet of this job, in addition to handling all aspects of the transactions from start to finish.
There are also office duties included in this position. Auction reports, follow up communications with bidders and clients, answering phones, and other tasks as needed are required.
Hours are flexible to meet demands, but on auction days they will go from 2:00 - 8:00 pm on weekdays, and weekend mornings.
DUTIES INCLUDE
-Setting up auction registration tables
-Setting up electronic system for recording sales (will be trained on software)
-Managing efficient flow of transactions
-Completing auction reports
-Running errands
-Attending required staff meetings
-Performing other duties as requested by the supervisor and president
-Excellent customer service
-Organization and time management
-Top-notch attention to detail
-Excellent verbal and written communication
Must posses the ability to analyze problem situations in depth; using judgment, discretion, and independence.
Must be able to juggle several tasks simultaneously, using good judgment in working with customers and prioritizing and completing work assignments.
Qualifications
This person must be:
-Someone who enjoys auctions
-Organized
-Comfortable with technology
-Good with people
-Honest and accurate with financial transactions.
Additional Information
GENERAL JOB REQUIREMENTS FOR ALL EMPLOYEES
- Supports the mission of Scheerer McCulloch.
- Reports to immediate supervisor, department manager, or President.
- Attends work as scheduled, maintains acceptable personal appearance / hygiene and keeps the work area in a neat, clean, and orderly condition.
- Understands and complies with job performance requirements.
- Demonstrates good judgment in the performance of job duties.
- Supports customer service efforts and initiatives while exhibiting quality customer service behavior.
- Demonstrates kindness, tact, and courtesy toward all customers, family members, colleagues, outside vendors, and other visitors to Scheerer McCulloch.
- Treats all matters concerning the company, facilities, staff and customers with strict confidentiality.