What are the responsibilities and job description for the Sales and Event Coordinator - WV position at SCH USA LLC?
GENERAL JOB DESCRIPTION
The Sales and Events Coordinator is responsible for clerical, administrative, selling, detailing and other duties to assist in the smooth operation of Sales/Catering. He/she is also responsible for providing attentive, courteous and efficient service to all guests.
MAJOR DUTIES AND RESPONSIBILITIES
- Assist in detailing rooms only files
- Assist in detailing small meetings and events
- Act as Event Liaison as directed
- Work with catering team on payments, distribution and communication
- Work with accounting to process and collect payments
- Input reservations, collect advance deposits
- Input rooming lists
- Block rooms as needed for groups and VIP guests
- Work with housekeeping on show rooms for sales team
- Filing as needed/create files as needed
- STAR input Daily/weekly
- Assist front desk team as needed
- Answer phones/direct sell to all incoming reservations, walk-in guests as assigned
- Post catering revenue as directed by DOC / DOS
- Balance and update sales systems daily
- Balance inventory daily
- BEO distribution and resume distribution
- Order banquet items and confirm via sales systems
- Create sales kits as needed
- Attend trade shows as needed
- Create, track and process monthly commissions
- Participate in community events/local events as needed
- Complete site inspections as needed/Complete client visits as needed
- Provide sales support as needed
- Other assigned Duties
QUALIFICATIONS FOR THE JOB
Experience:
1-5 years hotel sales experience required
Ability to adjust to consistently changing conditions, Guest Satisfaction of utmost importance, desire to succeed, develop and learn the industry.
KEY COMPETENCIES
Sales, Hospitality, Detail Oriented, Quick Thinker, Optimistic