GSMR Grounds Maintenance Supervisor

Division/Department: Property Maintenance 

Job Title: Grounds Maintenance Supervisor

Reports To: Coach and Property Maintenance Manager & Maintenance Lead Supervisor 

Type of position: Non-Exempt / Hourly 

Employee Classification: Regular

Location: Various locations primarily Bryson City, NC

Compensation: $15-18 hr. DOE and Certifications

Job Summary:

Grounds Maintenance Supervisor is responsible for the upkeep of Great Smoky Mountains Railroad’s building facilities and grounds. Helps oversee daily checklists to ensure grounds are appropriately maintained throughout properties. Warehouse organization to include but not limited to receiving, documenting, and overseeing proper inventory placements. 

Benefits Offered: The Great Smoky Mountains Railroad offers a comprehensive Medical/Rx, dental and vision package with company-funded H.S.A. (for qualified employees), Life/AD&D Insurance, Long/Short Term Disability coverage, a 401K with company-match and a generous PTO plan. SHA and Pass Exchange program for complimentary admission to area attractions.

Essential Duties and Responsibilities:

• Repair and maintain GSMR buildings, common areas, and grounds daily to include buildings owned and leased by the Great Smoky Mountains Railroad.  
• Help with the set up and teardown of events when required to create a pleasant, attractive, and inviting event area with emphasis on safety (fences, cones).
• Oversee landscaping of GSMR grounds and event site grounds.   
• Repair walls, chairs, equipment, windows, and decks as needed.
• General maintenance and painting of walkways and steps for safety as needed.
• Document, perform, and assign routine maintenance and mechanical repairs of golf carts.
• Assist and/or oversee electrical, mechanical, plumbing, remediation work and maintenance requests. 
• Maintain parking areas (trash and debris removal, minor grading, and landscape).
• Oversee deliveries, and organization of warehouse. 
• Secure and transport merchandise (mugs/totes/tumblers/etc.) as needed throughout property.
• Ensure that staff keep the grounds free of debris and in a clean and orderly fashion. 
• Work with other departments as part of a team to provide passengers/guests with positive memories.
• Develop training materials and administer or oversee training of new personnel and retraining of returning personnel.
• Conduct staff meetings and daily safety briefings. 
• Conduct formal and informal staff evaluations as requested while providing performance feedback on a consistent/continual basis.
• Complete and monitor schedules to ensure all shifts are staffed adequately while managing labor.
• Additional projects and duties as assigned by management. 

Work Environment:

• Work within a shop setting and outdoors in all weather conditions.
• Willingness to work a flexible schedule based on the changing priorities of the department including day, evening and weekend shifts.   
• Ability to be on your feet for up to 12 hours.
• Ability to lift 50 lbs.
• Capability to work in hot humid and/or cold environments.
• Capability to stand, kneel, and /or crouch for long periods of time.  
• Assist in the loading of various vehicles with equipment.

Education, Skill and Work Experience Requirements:

• Minimum two years of related job specific work experience in plumbing, electrical, carpentry, maintenance repairs, and supervising staff.  
• Exhibit good judgement and decision-making skills.
• Ability to communicate effectively in both written and spoken English.
• Must possess organizational skills with ability to multi-task while prioritizing workload with practical, flexible and innovative approach to work.
• Fosters trust and open and honest communication/feedback with the internal team and partners. 
• Ability to work independently without supervision, be self-directed and demonstrate initiative.   
• Required to have strong organizational, communication, time management skills, as well as attention to detail.
• Ability to meet tight deadlines and work well under pressure.  
• Ability to work collaboratively with other departments to reach common goals.  
• Ability to communicate successfully with a variety of personalities and function effectively as a member or leader of a team.
• Valid Driver License required. 
• Must successfully complete and achieve a passing score on a WorkSTEPS physical evaluation.  
• Pre-Employment & Random Drug Testing program in compliance with company policy.

Salary : $15 - $18