What are the responsibilities and job description for the Attraction Attendant position at Scene75 Entertainment Center?
Company Description
Scene75, an international award winning family entertainment center, which was voted Best Family Entertainment Center in North America, features an indoor electric go-kart track, a two-story laser tag arena, blacklight mini-golf, bumper cars, 4d theaters, 120 arcade games, inflatables, private party rooms, and much, much more -- including a full service restaurant, two bars and a snack zone. Scene75 is very community oriented and seeks candidates to value their role in creating a better community for others. We are also an Ohio based, fast-growing startup. There are many opportunities to advance and take on larger roles as we continue to expand.
Job Description
Reports to: Guest Service Managers
This position is the backbone of our facility. Attraction attendants operate all of our entertainment attractions and are responsible for the bulk of guest interaction. It is their responsibility to operate all of the attractions in a safe and responsible manner that meets state and Scene75 guidelines as well as provide excellent guest service to enhance the fun.
Guest Service
- Ensures that guests’ expectations are exceeded!
- Anticipates and solves any issues, preferably before they arise.
- Invites guests to return.
- Engages guests before they are engaged
- Follows all operational procedures for each attraction
- Interacts with guests at a high level of sociability
- Finds ways to go above and beyond guest expectations
- Keeps surrounding area neat, tidy, and clean.
- Stays aware of party schedule in order to work their times into their attraction smoothly and effectively.
- Answers any basic questions about the facility including pricing, directions, duration of gameplay etc.
- Embodies the core values of Scene75
Additional Information
All your information will be kept confidential according to EEO guidelines.