What are the responsibilities and job description for the Software Commercial Support position at SCC?
We are actively building diverse teams and welcome applications from everyone.
Role: Software Commercial Support
Location: SCC Site (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type: Permanent
Salary Package: £30,000- £40,000 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: 9.00 am – 5.30 pm Monday – Friday
Interview Process: 2-stage process
Why SCC?
As a Software Commercial Support professional, you’ll play a critical role in supporting our Software Sales Specialists by managing quotes, coordinating with vendors, assisting in customer communication, and ensuring deals are placed accurately and efficiently.
This role is ideal for someone detail-oriented, organised, and eager to learn about software sales and commercial operations in the IT industry.
Key Responsibilities
SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.
Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/
Sustainability at SCC - https://www.scc.com/sustainability-at-scc/
Life at SCC - https://www.linkedin.com/company/scc/life
Role: Software Commercial Support
Location: SCC Site (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type: Permanent
Salary Package: £30,000- £40,000 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: 9.00 am – 5.30 pm Monday – Friday
Interview Process: 2-stage process
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
As a Software Commercial Support professional, you’ll play a critical role in supporting our Software Sales Specialists by managing quotes, coordinating with vendors, assisting in customer communication, and ensuring deals are placed accurately and efficiently.
This role is ideal for someone detail-oriented, organised, and eager to learn about software sales and commercial operations in the IT industry.
Key Responsibilities
- Manage the creation and coordination of software quotes across multiple vendors (e.g.IBM, Veeam, RedHat)
- Ensure accuracy and completeness of sales documentation to enable timely and compliant deal placement
- Support Software Sales Specialists with day-to-day operational and commercial tasks
- Liaise with vendors and internal stakeholders for pricing, product info, and deal-related enquiries
- Assist with light customer interactions around quotes, order processing, and follow-ups
- Maintain accurate records and pricing within Dynamics 365 and other sales tools
- Ensure all required documents are in place for smooth deal processing
- Contribute to continuous improvement of quoting and deal support processes
- Has experience in sales support, quoting, commercial admin, or deal coordination within IT and Software
- Is confident working with internal teams, customers, and vendors
- Has excellent attention to detail and a methodical approach
- Communicates clearly and professionally
- Can manage multiple priorities in a fast-paced environment
- Is proactive, organised, and takes ownership of their work
- Has good IT skills (Excel, Outlook, Dynamics 365 or similar CRM/ERP tools)
SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.
Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/
Sustainability at SCC - https://www.scc.com/sustainability-at-scc/
Life at SCC - https://www.linkedin.com/company/scc/life
Salary : $30,000 - $40,000