Southbound Customs Supervisor

Company Overview:

Founded in 1984, Scarbrough Global has grown its global logistics operation one client and one employee at a time. Whether international freight forwarding, customs brokerage, domestic trucking, or warehousing, Scarbrough Global manages supply chains differently. We remain a people-first organization with dedication to our core values and support for our community. Our employees bring their unique talents and perspectives into a dynamic team of supply chain professionals. Scarbrough prides itself on building strong relationships, providing competitive benefits, and creating an environment for professional growth.

Position Overview:

The Southbound Customs Supervisor at Scarbrough serves as the representative of the company to our customers and is responsible for ensuring and maintaining compliance of our clients export activities, as well as leading the team from an operational and morale standpoint. The supervisor serves as a “go-to” person for both clients and co-workers for instructions and problem resolution.

In his or her role, a Southbound Customs supervisor is expected to:

-Be an expert in the field of export Customs compliance and related technology

-Manage daily affairs of the office such as ensuring vendor payments and site visits

-Resolve issues with clients or employees that arise related to southbound operations

-Manage a diverse team in a professional manner
-Maintain a positive and productive relationship with customers, colleagues and vendors
-Communicate openly and proactively with customers, colleagues and vendors
-Prepare compliant submissions of all customs-related data

-Maintain effective email and phone communication with clients and colleagues
-Establish dialogue with various government agencies to facilitate resolution on Customs matters
-Demonstrate accounting skills including client invoicing and vendor payables
-Track incoming shipments and update tracking system to provide visibility

Desired Skills & Experience:

• 2 or more years industry experience in CHB required
• Bilingual in English and Spanish required
• Expertise in CargoWise operating system preferred
• Rapid and accurate data input abilities
• Proficiency in Microsoft Excel and Microsoft Office Suite
• Ability to multitask in a fast-paced work environment with changing priorities
• Demonstrate attention to detail and a sense of ownership
• Excellent verbal, written and interpersonal communication skills

Company Benefits:

All benefits, vacations, and raises are provided according to the Scarbrough Global policy.

Scarbrough offers a competitive benefits package to all full-time employees beginning at the first of the month following 30 days of hire, which includes:

• Company-Paid Employee Health Insurance
• Vacation - Unlimited Flex PTO
• Personal/Sick days - Unlimited Flex PTO
• Company-Paid Life Insurance and Short/Long Term Disability
• Dental and Vision Insurance - Scarbrough offers optional, low-cost dental and vision insurance policies, with the premiums paid by the employee if elected.
• 401(k) - The company offers a "Safe Harbor" contribution of 3% of each employee's salary to the 401(k) account, regardless of whether the employee contributes

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Experience:

• Customs : 2 years (Required)

Work Location: In person

Salary : $24 - $26