What are the responsibilities and job description for the Spa Attendant position at Scape Maui?
Retail Support Receptionist
Scape Maui | Paia, HI
Scape Maui is an elevated wellness space rooted in local soul. Every detail—from how guests are welcomed to how the space feels—matters. We're looking for a Retail Support / Receptionist who naturally creates calm, beauty, and ease the moment someone walks through the door.
This role is ideal for someone who loves hospitality, has a strong eye for detail, and takes pride in creating a serene, intentional environment.
Role Overview
As the first point of contact at Scape, you set the tone for each guest's experience. You'll welcome guests, support bookings and retail, and help maintain a grounded, spa-like atmosphere throughout the space.
Responsibilities
Guest Experience & Reception
- Greet guests warmly and guide them through their visit
- Check guests in and out using our booking system
- Answer phones, texts, and emails with clarity and care
- Assist guests with questions about services, memberships, and retail
Retail Support
- Support retail sales with thoughtful, non-pushy guidance
- Maintain beautifully organized retail displays
- Restock products and assist with inventory tracking
- Share product knowledge in a way that feels natural and aligned
Spa Environment & Flow
- Maintain cleanliness and visual calm throughout the space
- Prepare spa areas with water, tea, towels, and amenities
- Assist therapists with light support and room resets as needed
- Ensure front-of-house spaces feel peaceful, intentional, and welcoming
Opening & Closing Support
- Assist with opening and closing checklists
- Ensure all front-of-house systems and spaces are ready for the day
Ideal Candidate
- Experience in hospitality, retail, or wellness environments
- Naturally warm, grounded, and detail-oriented
- Strong communication and organizational skills
- Comfortable with technology and booking systems
- Able to hold a calm presence, even during busy moments
Schedule & Pay
- Part-time with potential for growth
- Hourly pay, discussed during interview
- Weekend availability preferred
Why Scape
- Intimate, thoughtfully designed wellness space
- Supportive, values-driven team
- Opportunity to grow within a wellness brand rooted in Maui
Pay: $ $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $20