What are the responsibilities and job description for the Sales Administrator position at ScaleHouse Talent?
As our Sales Admin, you are the vital bridge between our Sales and Production teams. You will convert closed sales into production-ready remodeling projects, audit sales documentation for accuracy, enter job details across software systems, coordinate condo/HOA property requirements, and answer customer calls.
Responsibilities:
- Lead & Sale Resulting: Enter daily sales and appointment outcomes into RBDirect within 24 hours.
- Sales Paperwork Audit: Audit customer folders and contracts (Re-Bath, Home Depot, Lowe's) against checklist requirements to ensure zero missing items.
- New Job Setup: Create customer records in Buildertrend and Salesforce, uploading scope of work, contracts, and selections for Install Managers.
- Condo & HOA Coordination: Contact property management companies and HOAs to secure building access guidelines and Certificates of Insurance (COI) prior to scheduling.
- System & Status Maintenance: Keep project statuses updated across RBDirect, Buildertrend, and partner retailer portals (Lowe's MIC, Home Depot).
- Office & Customer Support: Answer incoming customer calls, route inquiries, and serve as administrative backup for payments and scheduling.
Requirements
- Computer & Tech Savvy: Strong proficiency with computers, Google Workspace / Microsoft 365, and the ability to learn and navigate multiple software platforms quickly.
- Relevant Experience: 2 years in an administrative, office coordinator, or data-entry role with daily deadlines.
- Attention to Detail: Meticulous eye for accuracy—catches missing or incorrect paperwork before jobs move forward.
- Great Personality & Phone Presence: Welcoming phone demeanor, strong communication, and a team-player attitude.
- On-Site Reliability: Able to work 100% on-site at our Greenville, RI office.
- Background Check: Ability to pass a standard background check upon offer.
Benefits
- Competitive Top-Tier Pay: $24.00 per hour.
- No Weekends! Full-time Monday through Friday schedule.
- Flexible Schedule Choice: Choose your preferred set shift—either 7:30 AM – 3:30 PM or 8:00 AM – 5:00 PM—and keep that consistent schedule every week.
- Comprehensive Benefits Package: Eligible after 60 days for Medical, Dental, Vision, and a 401(k) plan with a 3%–4% company match.
- Comprehensive Paid Training: Minimum 2 weeks of hands-on, 1-on-1 training with our Office Director to set you up for success.
- Great Office Culture: Work on-site with a supportive, collaborative team in an organization that runs on EOS (Entrepreneurial Operating System)
Salary : $24