Sales Development Representative

Your Mission

As a Sales Development Representative (SDR) at SBS CyberSecurity, your mission is to build a strong, qualified pipeline of new business opportunities by identifying, engaging, and qualifying prospective customers. You are the first point of contact for many organizations and play a critical role in shaping their initial experience with SBS.

In this role, you will partner closely with Sales and Marketing to execute targeted outreach campaigns, qualify inbound and outbound leads, and schedule high-quality meetings that convert into sales opportunities. This hybrid position will report to our Sioux Falls office with opportunities for remote work 1-2 days per week.

Why SBS CyberSecurity?

At SBS, we lead with people — not products. We believe culture is a competitive advantage, and we protect it as fiercely as we protect our clients’ data.

Here’s what sets us apart:

• Culture first: Passion, compassion, innovation, and empowerment aren’t just words on a wall. They guide how we show up every day.
• Proven and stable: For 20 years, SBS has protected thousands of regulated organizations.
• Founder-led and independent: SBS is still owned and run by the founders who started it.
• Flexibility built in: We’re a remote-friendly team that believes great work can happen anywhere.
• Growth mindset: We invest in your learning through certification reimbursements and professional development opportunities.
• Competitive total rewards: You’ll earn strong compensation and benefits with many premiums covered by the company.
• Purpose with profit: Your work directly impacts how community banks, credit unions, and other regulated industries protect their future.

Our Benefits:

• Medical, dental, and vision with employer-paid medical options at the employee-only level
• 3 weeks of PTO
• 8 hours of volunteer time off
• 11 paid company holidays
• Simple IRA with employer match up to 3%
• Short-term and long-term disability
• Employer-paid voluntary cancer policy
• Voluntary life insurance policies
• Voluntary hospital indemnity and accident policies
• Learning/tuition reimbursement program
• Parental leave
• EAP/mental health support
• Remote work opportunities

What You’ll Do

• Prospect into target accounts through calls, email, and social outreach
• Qualify inbound and outbound leads to determine fit, urgency, and business need
• Schedule discovery meetings for Sales Executives and ensure proper handoff
• Research accounts, industries, and decision-makers to personalize outreach
• Maintain accurate activity tracking and pipeline data in CRM
• Execute outreach campaigns aligned with marketing initiatives
• Follow up persistently with prospects to drive engagement
• Collaborate with Sales Executives to refine messaging and targeting
• Meet or exceed activity and pipeline generation goals
• Stay current on SBS services and industry trends

What You Bring

• 0–3 years of experience in sales or customer-facing role
• Strong interest in cybersecurity or technology
• Excellent communication skills
• High level of motivation and coachability
• Strong organizational and time management skills
• Attention to detail
• Familiarity with Microsoft Office tools
• CRM experience preferred

Bonus points if you have:

• Experience with outbound prospecting or cold calling
• Experience working with financial institutions
• Familiarity with sales engagement tools
• Exposure to cybersecurity or compliance frameworks
• History of meeting or exceeding targets

Who Thrives Here

The ideal SDR is:

• Curious – enjoys learning and understanding customer challenges
• Resilient – able to push through rejection
• Coachable – actively seeks and applies feedback
• Disciplined – maintains consistent activity and CRM hygiene
• Collaborative – works well with AEs and marketing
• Competitive – driven to meet and exceed goals

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed above are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

Supervisory Responsibility

This position has no supervisory responsibilities.

Additional Details

This is a full-time position. This role would require occasional travel. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Evening and weekend work may be required as job duties demand. On rare occasions, this position may require some after-work hours due to workload or tight deadline.

Working Conditions

This job operates in a professional office environment with some remote flexibility.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to sit, use keyboard and mouse (or alternative input device), use telephone, and drive. Employee will frequently lift 0–10 pounds and occasionally lift up to 50 pounds.

Travel

This position requires up to 10-15% travel. A valid driver’s license and qualifying for SBS insurance coverage may be required for specific positions.

Other Duties

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Accordingly, the employee will be expected to perform other duties as assigned. This job description is subject to change at any time.

We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

We will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty of the contractor to furnish information.

SBS CyberSecurity, LLC is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or status of protected veteran.

EEO/AA/M/F/Veteran/Disabled