What are the responsibilities and job description for the Director / Senior Director of Logistics position at SBH Fashion?
Job Title: Director / Senior Director of Logistics
Position Overview
The Director/Senior Director of Logistics is responsible for leading and scaling all logistics functions for a rapidly growing contemporary RTW brand with both wholesale and e-commerce channels. This role oversees a team of six (including two direct reports) and manages domestic and international 3PL partners, including warehouse operations in New Jersey and Italy. The ideal candidate is a strategic, process-oriented leader with the ability to build and implement operational frameworks, partner cross-functionally, and support the upcoming ERP launch. This person will elevate logistics performance through robust SOPs, KPI development, and continuous improvement across the supply chain.
Key Responsibilities
Leadership & Team Management
Position Overview
The Director/Senior Director of Logistics is responsible for leading and scaling all logistics functions for a rapidly growing contemporary RTW brand with both wholesale and e-commerce channels. This role oversees a team of six (including two direct reports) and manages domestic and international 3PL partners, including warehouse operations in New Jersey and Italy. The ideal candidate is a strategic, process-oriented leader with the ability to build and implement operational frameworks, partner cross-functionally, and support the upcoming ERP launch. This person will elevate logistics performance through robust SOPs, KPI development, and continuous improvement across the supply chain.
Key Responsibilities
Leadership & Team Management
- Lead, mentor, and develop a team of six logistics professionals, including two direct reports.
- Provide strategic direction while ensuring day-to-day execution excellence.
- Cultivate a culture of accountability, continuous improvement, and collaborative problem-solving.
- Oversee all warehouse operations in partnership with domestic (New Jersey) and international (Italy) 3PLs.
- Ensure service level agreements are met, including receiving, QC, picking, packing, shipping, and returns management.
- Drive operational efficiency, cost optimization, and accuracy across all warehouse functions.
- Conduct regular performance reviews with 3PLs and lead action planning to address gaps.
- Serve as a core logistics lead for the upcoming ERP implementation.
- Partner with internal and external teams to ensure seamless integration of inventory, order management, and warehouse workflows.
- Lead change management, training, testing, and post-launch optimization.
- Develop and execute a long-term logistics strategy aligned with company growth goals.
- Establish and refine standardized operating procedures across all logistics functions.
- Create and manage KPIs, dashboards, and reporting to track performance, accuracy, cost, and throughput.
- Identify and implement process improvements to enhance speed, visibility, and flexibility.
- Oversee logistics for both wholesale and e-commerce channels, ensuring timely fulfillment and accuracy.
- Partner with Sales, Planning, Merchandising, and Customer Experience to forecast needs and proactively address operational challenges.
- Ensure compliance with routing guides and customer-specific requirements for major wholesale accounts.
- Collaborate closely with Planning and IT to maintain accurate, real-time inventory across channels and warehouses.
- Lead root-cause analysis and corrective actions for inventory discrepancies.
- Ensure strong controls and cycle count programs are in place.
- Partner with Production, Operations, Customer Service, and Finance to support seasonal deliveries, new product launches, and business initiatives.
- Lead logistics readiness for new markets, new product categories, and distribution expansions.
- 10 years of progressively responsible logistics, distribution, or supply chain experience, preferably within fashion or consumer goods.
- Experience managing both domestic and international 3PLs.
- Proven leadership experience managing teams and large-scale operations.
- Strong background in systems implementation; ERP launch experience required (Apparel ERP experience is a plus).
- Deep understanding of wholesale routing, e-commerce fulfillment, SLAs, freight, and inventory management.
- Exceptional analytical, strategic, and communication skills.
- Ability to thrive in a fast-paced, entrepreneurial environment.
- Highly organized with strong project management capabilities.