What are the responsibilities and job description for the 2026 Summer Internship - Helpdesk Support position at SBANS SBA Network Services, LLC?
SBA Communications is a leading independent owner and operator of wireless communications infrastructure, including towers, buildings, rooftops, DAS and small cells. We offer a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment. We welcome your interest in SBA. Let us know a little about you by checking all that apply: You are a self-starter. You are resourceful and thrive in a fast-paced environment. You have a strong work ethic. You are passionate and driven to achieve results. You are a team player who enjoys working in a collaborative environment. You continuously challenge yourself to find innovative ways to improve. You may be a perfect fit. At SBA, we operate with the highest sense of integrity and commitment to quality. We focus on achievement and operate with responsiveness, timeliness and accountability. Our culture of excellence incorporates working collegially, where every team member can contribute meaningfully and make a difference. If you are ready to make an impact, join our team! Your Next Career Opportunity – Helpdesk Intern Support the office in general. Implement administrative policies alone or with other team members, performing the following duties. Assist users with technical PC and mobile-related issues. Answer calls and log user issues within the IT Database. Install and configure Microsoft Windows on PC hardware. Assist the desktop support team with various issues. Configuration and set up of locally and remotely deployed equipment. Assist with hardware inventory-related activities. Hardware-related Break-Fix on Lenovo products. Packing and shipping of equipment as needed. Virus-related support and removal as necessary. Other general desktop support-related activities. Assist with moving IT equipment for employee moves. What You’ll Need – Qualifications & Requirements H.S. Diploma/GED plus College Degree-seeking student; or recent graduate and <1 year relevant experience. #LI-MD1 Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stoop, bend, kneel or crouch. Ability to stand, walk and sit. Ability to reach with hands and arms Visual ability correctable to 20/20. Sitting up to 90% of the day. Ability to respond verbally in an understandable, professional manner in person and over the telephone. Manual dexterity to input data into the computer and the calculator and operate the equipment listed above. Ability to lift up to 15 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office/ Cubicle workspace. Moderate noise level. These words describe our team members at SBA. Our strong entrepreneurial spirit has guided how we build our business, inspire each other and deliver for our customers. Wherever your location at SBA, as a member of our team, you will find colleagues who encourage you, challenges that energize you and leaders who appreciate you. Introduce yourself to our recruiters, and we'll get in touch if there's a role that seems like a good match. SBA Communications is an industry leader in providing wireless communications infrastructure essential to connecting businesses, communities and people, with a track record of growth throughout the Americas, Africa and in Asia. We are listed on NASDAQ under the symbol SBAC, and our organization is part of the S&P 500. SBA is also among the top 20 Real Estate Investment Trusts (REITs) based on market capitalization.