Business Operations Analyst 1

SBA Communications is a leading independent owner and operator of wireless communications infrastructure, including towers, buildings, rooftops, DAS and small cells. We offer a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

We welcome your interest in SBA. Let us know a little about you by checking all that apply:

• You are a self-starter.
• You are resourceful and thrive in a fast-paced environment.
• You have a strong work ethic.
• You are passionate and driven to achieve results.
• You are a team player who enjoys working in a collaborative environment.
• You continuously challenge yourself to find innovative ways to improve.
  
  

You may be a perfect fit. At SBA, we operate with the highest sense of integrity and commitment to quality. We focus on achievement and operate with responsiveness, timeliness and accountability. Our culture of excellence incorporates working collegially, where every team member can contribute meaningfully and make a difference.

If you are ready to make an impact, join our team!

Your Next Career Opportunity – Business Operations Analyst I

The Business Operations Analyst I supports operational data systems and reporting processes, ensuring data accuracy and reliability. This role focuses on organizing and analyzing data to provide insights that help improve business operations. The analyst assists with reporting, dashboard creation, and performance tracking to support decision-making and operational efficiency.

What You Will Do – Primary Responsibilities

• Prepare daily, weekly, and monthly operational performance reports.
• Assist with outage reconciliation and ensure accurate documentation of network downtime.
• Create user-friendly dashboards and basic data visualizations to support operational decisions.
• Support analysis of service quality and help document field work accurately.
• Contribute to root cause analysis and share findings with relevant teams.
• Assist in monitoring fault resolution processes and help develop simple reports for preventive measures.
• Prepare basic pre-billing reports and assist with operational updates.
• Support monthly maintenance sign-off documentation and reporting.
• Help analyze excluded works and spare management to improve efficiency.
• Perform other tasks as assigned by your manager.
  
  

What You’ll Need – Qualifications & Requirements

• High School Diploma / GED required
• Bachelor’s Degree in a related field is preferred
• 2 years of related experience.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel, PowerPoint, and Word.
• Ability to create clear reports and presentations.
• Good organizational skills and ability to manage multiple tasks in a fast-paced environment.
• Strong communication and collaboration skills.
  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stoop, bend, kneel or crouch.
• Ability to stand, walk and sit.
• Ability to reach with hands and arms
• Visual ability correctable to 20/20.
• Sitting up to 90% of the day.
• Ability to respond verbally in an understandable, professional manner in person and over the telephone.
• Manual dexterity to input data into the computer and the calculator and operate the equipment listed above.
• Ability to lift up to 15 pounds.
  
  

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office/ Cubicle workspace.
• Moderate noise level.