What are the responsibilities and job description for the Inside Sales Professional position at Saw Sales & Supply?
Job Title: Inside Sales Professional (Tool Store)
Job Summary:
The Inside Sales Professional is responsible for assisting customers in selecting tools and equipment, driving in-store sales, and providing product knowledge and support. This role focuses on building customer relationships, maintaining inventory awareness, and ensuring a high level of customer satisfaction.
Key Responsibilities:
· Assist walk-in and phone customers with selecting tools, equipment, and supplies
· Provide product recommendations based on customer needs and applications
· Process sales transactions accurately using POS systems
· Generate quotes, follow up on leads, and close sales opportunities
· Maintain knowledge of products, promotions, and industry trends
· Stock shelves and ensure merchandise is organized and properly displayed
· Monitor inventory levels and notify management of low stock
· Handle customer inquiries, returns, and exchanges professionally
· Collaborate with warehouse and delivery teams to fulfill customer orders
· Maintain a clean, safe, and organized store environment
Qualifications:
· High school diploma or equivalent
· Previous retail or inside sales experience preferred
· Knowledge of tools, hardware, or construction supplies is a strong plus
· Strong communication and customer service skills
· Basic computer skills (POS systems, email, inventory software)
· Ability to multitask and work in a fast-paced environment
· Reliable and detail-oriented
Work Environment:
· Retail or warehouse-style tool store setting
· Frequent standing, walking, and light lifting (up to 40–50 lbs)
· Interaction with contractors, DIY customers, and vendors
Preferred Skills (Optional):
· Experience with power tools, hand tools, or industrial equipment
· Sales or upselling experience
· Familiarity with inventory or ERP systems
Pay: $16.00 - $18.00 per hour
Work Location: In person
Salary : $16 - $18