Inside Sales Account Manager

Job Summary: The Account Manager is responsible for managing our existing customers, customer development to include upselling and multi-line development of products and services, working with the Sales Manager, Inside Sales, and Customer Service to ensure customer satisfaction. This position will work with an Outside Sales rep / team with new and existing customers.

Essential Duties and Responsibilities: The following list is intended to describe the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. The employer reserves the right to change or assign other duties to this position. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

• Develop expertise of fire protection equipment and services including portable extinguishers, emergency lighting, restaurant hoods, fire alarms, sprinkler systems, clean agent suppression systems and alarm monitoring.
• Responsible for maintaining an active pipeline of activity that will ensure meeting sales plan/goals assigned.
• Continue to further develop industry technical knowledge through internal training and reviewing technical material.
• Work with the Outside sales reps and provide support with creating work orders, admin work, following up on invoices, sending proposals etc.
• Work with the Outside Sales rep to renew inspections, annual PO’s, etc.
• This position reports to the office full time position.
• Attend departmental and weekly team meetings.
• Attend planning meetings-long range plan and development.

Job Requirements:

• College diploma
• 3-5 years’ experience that includes sales skills: prospect development, contact scheduling, identifying buying signs, negotiating, closing the sale, etc.
• Ability to build customer relationships and provide outstanding customer service
• Computer proficient
• Must be highly organized and detail-oriented
• Must be self-motivated and success-driven
• Ability to work as a team player and dedicated to company profitability
• Possess superior marketing and written/verbal communication skills (people person)

Work Environment/Physical Requirements:

• Normal office environment and daylight office hours - some overtime may be required
• Off-site at customers’ facilities as required

What we Offer:

• Medical, dental, and vision benefits following 30 days of employment
• Company paid life insurance, long term disability insurance
• Optional supplemental benefits
• Paid PTO during your first year of employment
• 7 paid holidays
• 401K plan with safe harbor match | 401K Roth plan with safe harbor match
• Business casual office environment
• Referral program

-Direct Applicants Only - No Third-Party Recruiters-

Fire Fighter Sales and Service Co. is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, marital status, family responsibilities, pregnancy, genetic information, veteran, or military status.