What are the responsibilities and job description for the Program Specialist- Child Support Intake position at Sauk County?
JOB REQUIREMENTS: Join our team and make a difference in your community
as a Program Specialist with the Child Support Department. A career with
Sauk County will bring unlimited opportunities to provide support,
assistance, and growth to local communities. Sauk County is the ultimate
destination where anyone can happily live, work, and play. We are
looking for someone who has the desire and dedication to support local
communities and be a part of the Child Support team, The purpose of the
Program Specialist Child Support Intake is to establish paternity and
child support orders, initiate new actions, and assist the Child Support
Paraprofessional in enforcing existing orders. Essential Duties Receive
phone calls from participants and explain State policy and/or law as it
pertains to establishment and enforcement of child support cases, as
well as ongoing enforcement of cases. Process mail and faxes that come
into the Agency daily, including recording all communications received
and responses to that communication and update files. Complete initial
assessment of case venue and jurisdiction before determining the
appropriate course of action for the case. Initiate new establishment
cases by creating files, sending and reviewing Applications for IV-D
Services, sending financial disclosure forms, and gathering demographic
information on all parties. Perform investigative searches in all State
and Federal systems for information, utilize and understand policy and
law, act on worklist items under established State and Federal
timeframes, and create case records and create and delivery notices.
Review eWiSACWIS and CWW in detail to determine participant and case
eligibility for child support or when an existing case requires updates.
Review participant financial accounts, calculating payment deficiencies
and purge payment amounts. Explain the Child Support Agency\'s
responsibility and role of the in establishing paternity, a legal
obligation for support, and enforcement of support orders to
participants routinely. Provide ongoing support to participants
regarding legal options to modifying their court orders or complying
with their court orders, as well as resources for employment, assistance
programs, legal counsel, and other programs. Create new electronic cases
in CCAP for e-filing legal and court related documents in CCAP for the
Court routinely. Determine whether a participant meets the
noncooperation criteria and initiate the noncooperation process with CWW
case workers or Human Services Case workers. This also includes
determine noncooperation remedies and work with participants to resolve
sanctions. Schedule appointments for Paraprofessionals and Administrator
for genetic testing, signing Voluntary Paternity Acknowledgment forms,
and establishing child support. Identify and draft the correct legal
documents needed to establish child support and paternity with the Court
timely and accurately. Send legal documents out for process of service
and monitor the success of service on the participant. Distribute work
search forms and monitor seek work orders under cases for compliance.
Obtain releases of confidential information from participants and
request birth expenses from medical providers or from the state Medicaid
system. Contact employers to verify non-payment issues and health
insurance availability. Schedule court hearings with the Family Court
Commissioner for paternity actions, establishment of child support
actions, and contempt actions. Access Bureau of Vital Records Birth
Query to comply with DCF 151 \"Father for Every Child\" law Determine
whether a father is listed on the child\'s birth record and proceed with
the appropriate child support action in the established timeline.
Complete and review monthly reports to track cases. Contact Social
Security Administration for Social Security Numbers. Perform routine
tasks in absence of other professional from the office Assist in
training new Program Assistants with information on navigating KIDS and
other State systems, State policy and law. Handle large amounts of cash
regularly by taking in payments from payers and purge payments. Perform
notary public duties. Participate in office meetings and trainings as
scheduled. And other duties as assigned. \*\*\*\*\* OTHER EXPERIENCE AND
QUALIFICATIONS: 2 years of administrative or office experience
Experience in a child support setting \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: www.governmentjobs.com/careers/saukwi
as a Program Specialist with the Child Support Department. A career with
Sauk County will bring unlimited opportunities to provide support,
assistance, and growth to local communities. Sauk County is the ultimate
destination where anyone can happily live, work, and play. We are
looking for someone who has the desire and dedication to support local
communities and be a part of the Child Support team, The purpose of the
Program Specialist Child Support Intake is to establish paternity and
child support orders, initiate new actions, and assist the Child Support
Paraprofessional in enforcing existing orders. Essential Duties Receive
phone calls from participants and explain State policy and/or law as it
pertains to establishment and enforcement of child support cases, as
well as ongoing enforcement of cases. Process mail and faxes that come
into the Agency daily, including recording all communications received
and responses to that communication and update files. Complete initial
assessment of case venue and jurisdiction before determining the
appropriate course of action for the case. Initiate new establishment
cases by creating files, sending and reviewing Applications for IV-D
Services, sending financial disclosure forms, and gathering demographic
information on all parties. Perform investigative searches in all State
and Federal systems for information, utilize and understand policy and
law, act on worklist items under established State and Federal
timeframes, and create case records and create and delivery notices.
Review eWiSACWIS and CWW in detail to determine participant and case
eligibility for child support or when an existing case requires updates.
Review participant financial accounts, calculating payment deficiencies
and purge payment amounts. Explain the Child Support Agency\'s
responsibility and role of the in establishing paternity, a legal
obligation for support, and enforcement of support orders to
participants routinely. Provide ongoing support to participants
regarding legal options to modifying their court orders or complying
with their court orders, as well as resources for employment, assistance
programs, legal counsel, and other programs. Create new electronic cases
in CCAP for e-filing legal and court related documents in CCAP for the
Court routinely. Determine whether a participant meets the
noncooperation criteria and initiate the noncooperation process with CWW
case workers or Human Services Case workers. This also includes
determine noncooperation remedies and work with participants to resolve
sanctions. Schedule appointments for Paraprofessionals and Administrator
for genetic testing, signing Voluntary Paternity Acknowledgment forms,
and establishing child support. Identify and draft the correct legal
documents needed to establish child support and paternity with the Court
timely and accurately. Send legal documents out for process of service
and monitor the success of service on the participant. Distribute work
search forms and monitor seek work orders under cases for compliance.
Obtain releases of confidential information from participants and
request birth expenses from medical providers or from the state Medicaid
system. Contact employers to verify non-payment issues and health
insurance availability. Schedule court hearings with the Family Court
Commissioner for paternity actions, establishment of child support
actions, and contempt actions. Access Bureau of Vital Records Birth
Query to comply with DCF 151 \"Father for Every Child\" law Determine
whether a father is listed on the child\'s birth record and proceed with
the appropriate child support action in the established timeline.
Complete and review monthly reports to track cases. Contact Social
Security Administration for Social Security Numbers. Perform routine
tasks in absence of other professional from the office Assist in
training new Program Assistants with information on navigating KIDS and
other State systems, State policy and law. Handle large amounts of cash
regularly by taking in payments from payers and purge payments. Perform
notary public duties. Participate in office meetings and trainings as
scheduled. And other duties as assigned. \*\*\*\*\* OTHER EXPERIENCE AND
QUALIFICATIONS: 2 years of administrative or office experience
Experience in a child support setting \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: www.governmentjobs.com/careers/saukwi