Area Coach

ABOUT THE JOB:

At Saucy! by KFC, we’re redefining the fast-casual dining experience with bold flavors, high-energy service, and operational excellence. As a Saucy! Area Coach, you’ll be the link between our restaurant leadership teams and senior operations leadership—driving performance, building culture, and ensuring every Saucy! location in your market runs like a well-sauced machine.

You’ll coach and develop Saucy! Experience Directors (SEDs), partner with cross-functional leaders, and hold the line on execution, profitability, and guest experience. Your mission: grow people, grow sales, protect profitability, and make every guest’s visit unforgettable.

YOUR DAY-TO-DAY MISSION:

Driving Multi-Unit Excellence

• Lead 8-10 restaurants in your assigned market, ensuring peak performance in sales, profitability, and operational execution.
• Create and deliver market action plans that align with brand goals and drive measurable results.
• Execute new product launches, system rollouts, and operational initiatives flawlessly across your market.
• Monitor key metrics (sales, labor, COGS, guest experience, speed of service) and coach teams to exceed targets.

People & Culture Leadership

• Hire, develop, and inspire high-performing SEDs who can build winning teams in their restaurants.
• Foster a culture of inclusion, recognition, and accountability across all locations.
• Conduct regular in-market visits to assess performance, deliver coaching, and celebrate wins.
• Identify future leaders and create development plans to fuel Saucy!’s growth.

Guest Experience & Brand Standards

• Protect the brand by ensuring all restaurants meet or exceed food safety, cleanliness, and service standards.
• Champion guest-obsessed behaviors—turning great visits into repeat visits.
• Lead by example, modeling Saucy!’s service values every time you’re in a restaurant.

Financial & Strategic Management

• Partner with SEDs to understand and act on P&L drivers—maximizing sales while controlling costs.
• Support accurate forecasting, scheduling, and inventory management across all locations.
• Identify and resolve performance gaps quickly to protect market profitability.
• Ensure market-level decisions align with company goals and long-term growth strategies.

YOUR TEAM COUNTERPARTS:

In this role, you will manage and inspire 8-10 Saucy! Experience Directors (SED) within your assigned market. You’ll work in close partnership with cross-functional leaders, including:

• Field Operations & Training – to ensure brand standards and readiness across all locations.
• Marketing – to execute local and national campaigns that drive traffic and awareness.
• IT & Digital – to support technology adoption and operational systems.
• Finance – to review and act on P&L performance and budgeting needs.
• HR/People & Culture – to recruit, develop, and retain top talent.
• Facilities & R&M – to resolve repair and maintenance issues quickly and cost-effectively.
• Food Safety & Quality Assurance – to uphold the highest standards in food handling, sanitation, and compliance.
• Food Innovation – to execute menu innovation, new product rollouts, and culinary standards in-market.
• Supply Chain – to ensure consistent availability of ingredients, packaging, and supplies for uninterrupted operations.

YOUR PROFILE:

Experience & Education

• 5–7 years in restaurant operations, including 3 years in multi-unit leadership preferred.
• Proved track record of developing leaders and improving operational performance.
• Strong P&L management and business acumen.
• Bachelor’s degree preferred; equivalent experience considered.

Skills That Set You Apart

• Leader of Leaders – You inspire SEDs to bring their A-game every day and deliver exceptional results.
• Strategic Driver – You can see the big picture while executing the details that matter.
• People-First Mindset – You believe great results start from great teams.
• Analytical & Action-Oriented – You know your numbers and move fast to close performance gaps.
• Culture Builder – You set the tone for energy, recognition, and accountability in every restaurant.

Mindset That Fuels Success

• Bold decision making, relentless in your standards, and passion for growth.
• Comfortable in a fast-paced, high-change environment with ambitious goals.
• All-in on building the best restaurant teams in the business.

WHAT’S IN IT FOR YOU:

• Work-hard, play-hard: Saucy! by KFC is proud to offer industry-leading benefits to our talent…

WHAT’S IN IT FOR YOU

• Competitive Salary Bonus Eligibility
• 4 Weeks’ Vacation Additional PTO
• 401K with 6% Match
• Comprehensive Medical, Dental & Vision Benefits
• Career Growth & Leadership Development
• Discounts on vehicles, phones, gym memberships, and more!

Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum! -Click here.

At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC (“YRSG”) and Yum Connect, LLC (“Yum Digital and Technology”)(collectively, “Yum”) is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

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