What are the responsibilities and job description for the Help Desk Support position at Satwic Inc?
The qualified candidate must, at minimum, possess the following skills and experience:
• 4 years full time working experience with Microsoft Windows 10 and Microsoft Office Suite 2019 suite or above, and Apple iOS
• Strength to perform average lifting of less than 5 pounds and occasionally over 15 pounds; good speaking and hearing ability; good eyesight
• 4 years of experience in the installation and support of hardware components associated with Departmental, distributed, and personal computer systems
• Helpdesk experience (4 years)
• Good oral and written communication skills
• Knowledge of Active Directory
• Able to create and update technical documentation
• Able to train staff as needed
• Must have a valid California driver's license
• Must have own vehicle to drive to LADBS field offices