What are the responsibilities and job description for the Customer Support Specialist position at SAS Executive Search, LLC?
We are a premier executive search firm specializing in recruiting high caliber CPAs and public accountants to work at public accounting firms throughout the United States. We bring talented candidates and the perfect job openings together. We have a tremendous list of contacts and have helped hundreds of professionals find desirable positions in public accounting. if you are a job seeker, utilize SAS Executive Search, LLC as a comprehensive hiring tool and resource.We are seeking a Customer Support Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesQualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsCompany DescriptionStan Stempler is an Executive Recruiter who places public accounting professionals throughout the United States. Over the years he has made contacts with firms throughout the U.S. and has developed a great reputation with both applicants and employers. He has placed scores of applicants at firms all over the country.Stan is very adept at assisting applicants in relocating from one part of the country to another.BACKGROUNDPrior to transitioning to Executive Recruiting, Stan spent 21 years working in HR at public accounting firms. During this time he hired hundreds of accountants, auditors and tax professionals while serving as the Director of Human Resources for Anchin Block & Anchin LLP (a 200-person NYC firm), Margolin, Winer & Evens LLP (a 200-person firm based in Garden City, Long Island) and J.H. Cohn LLP (a New Jersey-based 1,000 person firm that is the largest independent accounting firm in the Northeast).
Salary : $27 - $29