What are the responsibilities and job description for the Freight Broker / Customer Sales Representative position at SARGENT LOGISTICS INC?
Are you a motivated freight professional with a loyal customer base and the drive to run your own show? Sargent Logistics is looking for an experienced Customer Sales Representative to join our growing brokerage division.
We provide the back-office support, the carrier network, and the financial stability; you bring the book of business and the grit to scale it. This is a high-autonomy, high-reward position designed for "hunters" who prefer a commission-heavy structure over a capped salary.
As a Sales Agent, you'll:
- Develop and cultivate strong relationships with new and existing clients to drive sales growth.
- Leverage your existing book of business to secure new opportunities.
- Provide exceptional customer service and ensure client satisfaction.
- Negotiate rates and terms to achieve profitable deals.
- Identify and pursue new business opportunities through networking and industry events.
- Leverage Your Network: Utilize your existing book of business to secure consistent freight lanes.
- Prospect & Close: Identify, qualify, and pitch new shippers to expand your portfolio.
- Account Management: Act as the primary point of contact for your customers, ensuring 10x service and proactive communication.
- Market Analysis: Stay ahead of industry trends and capacity shifts to provide accurate pricing and solutions.
- Collaboration: Work alongside our dispatch and carrier procurement teams to ensure every load is moved efficiently.
Main Responsibilities:
- Proactively reach out to potential clients through visits, phone calls, and emails to generate new business, etc.
- Collaborate with the dispatch team to ensure a smooth transition of new clients.
- Identify and pursue new business opportunities through networking and industry events.
- Provide exceptional customer service and build strong relationships with clients.
- Negotiate rates and terms to secure profitable deals.
- Utilize company systems for customer management and tracking.
What We’re Looking For:
- A Customer Sales Representative with own active, portable book of business.
- Minimum of 2 years of experience in third-party logistics (3PL) or freight brokerage sales.
- Deep understanding of FTL, LTL.
- Strong communication and negotiation skills
- Proven track record of sales success
- Tech Savvy, who is familiarity with TMS platforms and load boards.
- Ability to work independently and as part of a team
- A self-starter mindset, who doesn't need a manager looking over their shoulder to hit their numbers.
Benefits:
- Uncapped Commissions: We offer one of the most competitive commission splits in the industry. Your earning potential is limited only by your hustle.
- Financial Stability: Never worry about carrier payments or credit—we handle the "boring stuff" so you can sell.
- Full Support: Access to our internal tracking team.
- Opportunities for professional growth and development
- Supportive and collaborative work environment
- Paid Vacation
How to Apply
If you’re ready to take ownership of your career and maximize your earnings, we want to talk:
1. Apply Online: https://dashboard.getdoublenickel.com/short-form/pam0e8jii
2. Call/Text: 630-599-7188
3. Send your resume and a brief summary of your current book of business to sam.j@sargentlogistics.com.
Job Type: Full-time
Work Location: Hybrid remote in Oakbrook Terrace , IL 60181