What are the responsibilities and job description for the Customer Service Representative (Part-Time) position at Dayton Freight?
Overview
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In-Person OPEN INTERVIEWS - November 18th & 19th
Interviews will be held on 11/18 - 11/19 | 7 AM - 3 PM CST.
Address: 1000 E Northwest Hwy. Des Plaines, Illinois 60016
CLICK HERE to fill out the Registration Form to RSVP.
Walk-ins are also welcome!
After you complete registration, a Dayton Freight Recruiter will contact you via email to confirm the dates and times for open interviews. You will also receive a reminder email 1-2 days prior to the event.
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***Shift Available: 1:00 AM - 6:00 AM, Part-Time
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Customized training program
- Professional, positive and people-centered work environment
- Modern facilities
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
- Paid holidays (8); paid vacation and personal days
Responsibilities
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
- Assist the Service Center Manager
- Take and deliver messages for the Service Center Manager and Account Managers
- Provide assistance to Drivers
- Prepare bills of lading and delivery receipts
- Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
- Payroll
- Data entry
- Freight reports
- Driver collect reports
- Billing and filling
Qualifications
- Skillful in Microsoft Office Programs
- Excellent keyboarding skills
- Has worked in a fast paced environment and has excellent attention to detail
- Experience with handling a high volume of phone calls
- Exceptional communication and customer service skills
Benefits
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Customized training program
- Professional, positive and people-centered work environment
- Modern facilities
Starting Pay: $18.50/hour. Pay does vary depending on relevant experience.
Salary : $18