What are the responsibilities and job description for the TELETIMER OPERATOR position at Saratoga Casino Hotel?
Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment.
About Us:
As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply!
Your Role:
Our successful Teletimer Operator promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team based environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work is completed. Guest Service Reps promote the Saratoga Club rewards program and all of its benefits. They attend jackpots and assist with the operation of promotions, giveaways, games and more. Guest Service Reps provide support to guests regarding promotion and property-wide events as well as completing transactions related to their Saratoga Club membership.
Keys to Success in this Role:
- High school or equivalent.
- Experience with electronic timing and photo finish systems and related software. Knowledge of horse racing rules regulation and terminology. Must have a keen eye for detail and effective communication skills.
- Able to work flexible schedule based on the needs of the business. Must be able to work mornings, evenings, weekends and holidays based on the live race and qualifying schedule.
- Accurately measure, record and report times for horses during races and qualifiers.
- Set up, calibrate and operate specialized timing and photo finish systems to record race and qualifying times with precision.
- Accurately log official times for each horse, ensuring results are reliable.
- Distribute race results to racing officials, participants and spectators in real-time or shortly after the race.
- Work closely with race officials to verify results, address discrepancies and ensure full compliance with the rules and regulations of horse racing to maintain the integrity of the sport.
- Perform routine maintenance, testing and minor troubleshooting on timing equipment to make sure it is in perfect working order before, during and after races.
- Maintain detailed logs and records of all times, equipment use and any technical issues encountered.
Why Saratoga Casino Hotel?
- 401(k) with 4% Match
- Free Employee Assistance Program
- Attendance Bonus
- Robust Employee Recognition Program
- $20.00 YMCA Memberships.
- Local and National Discount Programs Through EAP & Tickets@Work
- STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America.
- Unlimited growth potential
- Delicious FREE Meals in Our Team Dining Facility
Salary : $20 - $69