What are the responsibilities and job description for the Product Owner with Acqueon Dialer position at Saransh Inc?
Seeking a seasoned Product Owner with a strong background in Customer Service and proven expertise in auto-dialer campaign management. The ideal candidate will lead initiatives independently, Key Responsibilities Lead product ownership for the Acqueon Dialer platform, ensuring optimal campaign performance and compliance. Partner with business stakeholders across Marketing, Call Center Operations, Sales, Compliance, and IT to define and deliver campaign strategies and enhancements. Gather and document business requirements, translate them into actionable user stories, and manage a well-prioritized product backlog. Collaborate closely with developers and QA teams to ensure features are developed, tested, and deployed according to specifications and sprint goals. Conduct and oversee UAT sessions with business partners to validate new functionality. Provide production support for incident resolution and defect management Qualifications Extensive the organization. Nice to Have Acqueon Dialer platform experience (highly preferred) Twilio integration or communication platform experience Healthcare industry background Location Nearshore or Onshore only No Offshore resources