What are the responsibilities and job description for the L2 Data Center Technician - W2 Only position at Saransh Inc?
Job Title: L2 Data Center Technician
Location: Reno, NV
W2 Position
Name
Ethernet
Firmware Deployment
Diagnose and troubleshoot server issues to identify and isolate root causes with help of remote network or sys admins.
Coordinate procurement of replacement components, install the parts, and manage return shipment of defective hardware to the respective vendors.
Perform server firmware upgrades to ensure systems are running on the latest approved versions.
Configure server IP addresses and default access credentials in accordance with standard procedures.
Collaborate with network administrators to resolve server-related issues, including cable replacement or re-routing, optics replacement on server and switch ports, and installation of upgraded hardware components.
Temporarily rack, stack, and cable servers or switches to enable remote access by network administrators for configuration and validation activities.
Provide hands-on support to network administrators for ad hoc requests involving servers or network switches.
Perform cabling of the server/network device in accordance with approved wiring diagrams and coordinate with network administrators to validate connectivity and operational readiness.
Conduct physical inspections as requested or audits of servers, components
Overview
Handle cabling (fiber & copper) including labeling and cable management
Support installation, relocation, and decommissioning of hardware
Perform physical inspection of equipment for damages upon arrival
Maintain accurate inventory records (asset tagging, tracking, updates)
Manage spares inventory and ensure availability of critical components
Coordinate hardware returns (RMA), dispatch, and logistics tracking
Ensure proper storage, labeling, and documentation of all assets
Perform Basic Troubleshooting (L1 Triage) For
Server hardware issues
Network connectivity (Layer 1 checks)
Escalate issues to L2/L3 teams with proper logs and updates
Execute Tasks Such As
Cable reseating
Power cycling devices
Console access setup
Basic hardware replacement (as guided)
Update tickets with accurate troubleshooting steps and status
Maintain documentation, asset inventory, and audit records
Adhere to ESD, safety, and PPE standards
Ensure readiness for audits and compliance checks
Required Skills
Technical Skills
Basic Understanding Of
Networking fundamentals (IP, switching, patching)
Server hardware components
Fiber & Ethernet cabling
Familiarity With
Ticketing tools (ServiceNow or similar)
Basic console tools (SSH, Putty)
Soft Skills
Strong coordination and communication skills
Ability to manage physical inventory and logistics tasks
Comfortable working in a 24 7 shift environment;
Attention to detail and documentation accuracy
Years of Experience: 6.00 Years of Experience
Location: Reno, NV
W2 Position
Name
Ethernet
Firmware Deployment
Diagnose and troubleshoot server issues to identify and isolate root causes with help of remote network or sys admins.
Coordinate procurement of replacement components, install the parts, and manage return shipment of defective hardware to the respective vendors.
Perform server firmware upgrades to ensure systems are running on the latest approved versions.
Configure server IP addresses and default access credentials in accordance with standard procedures.
Collaborate with network administrators to resolve server-related issues, including cable replacement or re-routing, optics replacement on server and switch ports, and installation of upgraded hardware components.
Temporarily rack, stack, and cable servers or switches to enable remote access by network administrators for configuration and validation activities.
Provide hands-on support to network administrators for ad hoc requests involving servers or network switches.
Perform cabling of the server/network device in accordance with approved wiring diagrams and coordinate with network administrators to validate connectivity and operational readiness.
Conduct physical inspections as requested or audits of servers, components
Overview
- Data Center Operations
Handle cabling (fiber & copper) including labeling and cable management
Support installation, relocation, and decommissioning of hardware
- Hardware & Inventory Management
Perform physical inspection of equipment for damages upon arrival
Maintain accurate inventory records (asset tagging, tracking, updates)
Manage spares inventory and ensure availability of critical components
Coordinate hardware returns (RMA), dispatch, and logistics tracking
Ensure proper storage, labeling, and documentation of all assets
- Incident & Request Handling
Perform Basic Troubleshooting (L1 Triage) For
Server hardware issues
Network connectivity (Layer 1 checks)
Escalate issues to L2/L3 teams with proper logs and updates
- Remote Hands Support
Execute Tasks Such As
Cable reseating
Power cycling devices
Console access setup
Basic hardware replacement (as guided)
- Monitoring & Reporting
Update tickets with accurate troubleshooting steps and status
Maintain documentation, asset inventory, and audit records
- Compliance & Safety
Adhere to ESD, safety, and PPE standards
Ensure readiness for audits and compliance checks
Required Skills
Technical Skills
Basic Understanding Of
Networking fundamentals (IP, switching, patching)
Server hardware components
Fiber & Ethernet cabling
Familiarity With
Ticketing tools (ServiceNow or similar)
Basic console tools (SSH, Putty)
Soft Skills
Strong coordination and communication skills
Ability to manage physical inventory and logistics tasks
Comfortable working in a 24 7 shift environment;
Attention to detail and documentation accuracy
Years of Experience: 6.00 Years of Experience