What are the responsibilities and job description for the Hostess Cashier position at Sapporo Izakaya?
We are seeking a friendly and efficient Host/Cashier to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring they receive a warm welcome and exceptional service. Your responsibilities will include managing guest seating, handling cash transactions, and providing outstanding customer service in a fast-paced restaurant environment. If you have a passion for hospitality and enjoy helping others, we want to hear from you
Responsibilities
- Greet guests as they arrive and provide them with a warm welcome.
- Manage seating arrangements to optimize flow and ensure a pleasant dining experience.
- Handle cash transactions accurately using the Aloha POS system.
- Assist guests with inquiries regarding menu items, specials, and restaurant policies.
- Maintain cleanliness and organization of the front-of-house area.
- Support waitstaff by communicating guest needs effectively and promptly.
- Address any guest concerns or complaints with professionalism and courtesy.
- Foster positive guest relations by providing exceptional customer service throughout their visit.
Qualifications
- Previous experience in a restaurant or hospitality setting is preferred but not required.
- Strong communication skills with an emphasis on phone etiquette and guest interactions.
- Ability to help guests with inquiries while maintaining a friendly demeanor.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Excellent customer service skills with a focus on guest satisfaction.
- Ability to work in a fast-paced environment while managing multiple tasks efficiently.
- A passion for hospitality and creating memorable experiences for guests.
Join us in delivering outstanding guest services and be part of an exciting team that values your contributions
Pay: $ $18.00 per hour
Expected hours: 20.0 – 40.0 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $18