What are the responsibilities and job description for the Medical Front Desk Assistant position at Santtro LLC (DBA EvenKeel Orthotics)?
About Us
EvenKeel Podiatry is a private podiatry practice located at 1180 Beacon Street in Brookline, MA. We provide personalized foot and ankle care in a small, patient-focused environment. We’re looking for a friendly, detail-oriented team member to join us for the summer and support our front desk operations.
Position Summary
This is a part-time, in-person position supporting our front desk and clinical workflow. You will work alongside our front desk coordinator to ensure patients are welcomed, checked in, and prepared efficiently for their appointments. The role is a great fit for someone with medical office or customer service experience who is comfortable in a fast-paced, patient-facing environment.
Schedule & Compensation
- Tuesday – Thursday: 8:00am – 5:00pm (1 hour unpaid lunch) — required
- Monday: 10:00am – 2:00pm — optional, based on patient volume (not every week)
- Hours will vary based on patient schedule; typically 20–30 hours per week
- $18–$20 per hour, based on experience
- Summer position with potential to continue based on practice needs
Responsibilities
- Answer incoming phone calls and route them to the appropriate team member
- Schedule appointments for returning patients
- Direct new patient inquiries to the appropriate staff member
- Greet patients and escort them to exam rooms
- Perform patient intake, including entering information into practice management software
- Take photos and short video of new patients as part of the clinical intake process
- Record patient vitals
- Scan paper documents into the electronic health record (EHR)
What We’re Looking For
- Warm, professional demeanor with strong communication skills
- Comfortable working in a medical or clinical environment
- Organized and able to manage multiple tasks in a small office setting
- Comfortable with basic technology (scheduling software, EHR, scanning)
- Prior medical office or receptionist experience is a plus, but not required
- Reliable, punctual, and a team player
How to Apply
Submit your resume through really. We’re hiring quickly and will reach out to qualified candidates within 2–3 business days. We look forward to hearing from you!
Pay: From $18.00 per hour
Education:
- High school or equivalent (Preferred)
Language:
- English (Required)
Work Location: In person
Salary : $18 - $20