APPLICATIONS ANALYST

Position Description:

Provides senior-level technical, analytical, and project support for Operational Applications that support utility operations, including outage management, metering, generation, monitoring, workload automation, reporting, compliance, and operational data exchange

Essential Job Tasks:

• Supports Operational Applications used for generation, transmission, distribution, outage restoration, metering, dispatch, monitoring, reporting, and operational readiness.
• Leads or supports requirements gathering, solution design, testing, documentation, production support, change management, upgrades, patches, integrations, and enhancements.
• Supports platforms such as OMS, Landis Gyr Command Center, MV90, EtaPRO, OLS, Kepware, LabWorks, IBM Workload Scheduler, SolarWinds, historian/reporting tools, vendor-supported applications, and internally developed systems.
• Performs Tier 3 troubleshooting, incident response, and root cause analysis for application, interface, data, database, workflow, performance, security, and vendor related issues.
• Creates and maintains SOPs, troubleshooting guides, runbooks, support procedures, and knowledge transfer materials; provides mentorship and participates in a 24x7 on-call rotation.
• Will consider Senior Applications Analyst and Applications Analyst III
  
  

Position Requirements:

Senior Applications Analyst

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or related field 7 years of Information Technology experience.
• Must have experience supporting operational, enterprise, utility-related, vendor-supported, or internally developed applications in a production environment and experience supporting application projects, upgrades, integrations, enhancements, vendor engagements, troubleshooting, and production support activities.
• Must have strong analytical, problem-solving, communication, and collaboration skills, with the ability to work independently and support a 24x7 on-call rotation.
  
  

Compensation Information:

$116,650 - $145,800 (min. - mid.)

Applications Analyst III

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or related field 5 years of Information Technology experience.
• Must have experience supporting operational, enterprise, utility-related, vendor-supported, or internally developed applications in a production environment and experience supporting application projects, upgrades, integrations, enhancements, vendor engagements, troubleshooting, and production support activities.
• Must have strong analytical, problem-solving, communication, and collaboration skills, with the ability to work independently and support a 24x7 on-call rotation.
  
  

Compensation Information:

$104,620 - $130,770 (min. - mid.)