Office Manager

Santa Rosa United Soccer Club (SRU)

Location: Santa Rosa, CA (hybrid; in-person required)

Position Type: Hourly, non-exempt, at-will

Compensation: $26–$34 per hour, based on experience and role alignment

Time Commitment: Approximately 12–24 hours per week on average, with flexibility up to 35 hours during peak periods

Reports To: Executive Director

Start Date: April 1st, 2026

Santa Rosa United Soccer Club (SRU) is seeking an Office Manager to support the club’s day-to-day operations and serve as a central point of contact for families, volunteers, coaches, and internal staff.

Guided by SRU’s CAPES values — Community, Ambition, Professionalism, Education, and Sportsmanship — this role helps ensure smooth administrative workflows, clear communication, and dependable operational systems across the organization. The Office Manager plays a key role in maintaining accurate information, responsive service, and organizational consistency throughout the season.

This position works closely with Directors, team managers, treasurers, families, and the Registrar. The Office Manager supports operational and administrative processes but does not perform Registrar duties related to player registration, roster building, eligibility documentation, or governing-body compliance submissions.

• Provide consistent administrative and customer service support to families, coaches, volunteers, and club leadership
• Support team managers and treasurers through onboarding guidance, communication support, and preparation of shared resources
• Assist with PlayMetrics team account processes, including deposits, distributions, rollovers, account closures, and Snack Bar fund coordination
• Send monthly past-due reminders to families and support treasurers with follow-up and financial transparency
• Coordinate uniform logistics by serving as liaison to the uniform vendor, maintaining player number assignments, organizing try-on events, and supporting uniform ordering
• Provide administrative support for tryouts, including check-in sheets, number assignments, attendance tracking, and volunteer coordination
• Issue donor tax letters and assist with Certificates of Insurance as needed
• Support leadership with administrative preparation for club events, league requirements, and seasonal workflows
• Monitor and manage the club email inbox and respond to family inquiries in a timely and professional manner
• Manage office operations, including mail, supply inventory, printing, and general office organization
• Collaborate with the Registrar by organizing documents, filtering inquiries, preparing lists and spreadsheets, and providing administrative support during registration cycles (without entering data into registration systems)
  

• Gain familiarity with SRU systems, workflows, and seasonal rhythms
• Establish clear, reliable communication patterns with families and volunteers
• Support team managers and treasurers with consistent processes and resources
• Improve organization and tracking of key administrative tasks
• Reduce last-minute issues through proactive planning and follow-through
  

• Strong organizational skills and ability to manage multiple priorities
• Excellent written and verbal communication skills
• Professional, friendly, and responsive approach when working with families and volunteers
• Proficiency with Google Workspace (Docs, Sheets, Drive, Calendar)
• Ability to work some evenings and weekends during peak periods such as tryouts and major club events
  

• Experience in office management, administrative coordination, or youth sports environments
• Experience with PlayMetrics or similar club management systems
• Basic bookkeeping or QuickBooks familiarity
• Bilingual in English and Spanish
  

This role includes a combination of in-office and remote work. Core in-office hours are typically 9:00 am to 3:00 pm, two days per week. Additional work may be completed remotely as needed to support weekly responsibilities.

Weekly hours generally range from 12–24 hours, with flexibility up to 35 hours during peak periods such as tryouts or major club events. This is a non-exempt position; overtime is not anticipated except when hours exceed 40 in a workweek.

This is a long-term role intended to provide stability and continuity within the club’s operations.

• Accrued paid sick time in accordance with California law
• Flexible scheduling within operational needs
  

Please submit:

• Resume
• Brief cover letter

Applications may be submitted via LinkedIn, applicable job boards, or emailed directly to:

Lee Summerscales - SRU Executive Director - admin@srunited.com

Santa Rosa United Soccer Club is an equal opportunity employer. Employment is contingent on applicable background screening and compliance requirements.