What are the responsibilities and job description for the Customer Service position at Santa Monica Seafood Company?
Santa Monica Seafood Company is seeking a Customer Service representative for our Denver location. This position processes orders received by telephone, personally from customer or company employee, by entering the details of the orders into the order entry platform. Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer by telephone. Enters data into system, to determine total cost for customer. May check inventory control and notify stock control departments of orders that would deplete stock. May compute price, and shipping charges. May receive and check customer complaints. May confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments. May compile statistics and prepare various reports for management. This is a hybrid remote position. Tuesday and Wednesday in office. Sunday, Monday and Thursday remote. Bilingual English and Spanish required.
Rate: $19.50-$21.50 per hour
- Medical, Dental, Vision, Life, AD&D, Supplemental Life & Pet Insurance.
- 401k, EAP
- Vacation & Sick Time
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Salary : $20 - $22