What are the responsibilities and job description for the Retail Associate - Shipping, Mailbox & Notary Services position at Santa Monica Mail?
Retail Associate - Shipping, Mailbox & Notary Services (Part-Time to Full-time)
Location: Santa Monica Mail – 1014 Broadway, Santa Monica, CA 90401
Santa Monica Mail is a locally owned mail and business services center serving Santa Monica's freelancer, startup, and small business community. We are looking for a customer-service-driven associate to join our team.
Responsibilities::
- Greet and assist walk-in customers with shipping (UPS, FedEx, USPS), packaging, and mailbox rental services
- Process incoming/outgoing mail and packages accurately
- Manage mailbox rental sign-ups, renewals, and customer accounts
- Provide notary public services for customers (or willingness to become commissioned)
- Perform Live Scan Fingerprinting services (or willingness to become certified)
- Maintain a clean, organized, and welcoming store environment
- Handle POS transactions and basic office/retail administrative tasks
What are we looking for:
- Experience in shipping/mailbox/postal retail environment strongly preferred (UPS Store, FedEx Office, USPS, or similar)
- Active California Notary Public commission preferred - or willingness to obtain one
- Live Scan certification a plus - or willingness to obtain one
- Excellent customer service and communication skills
- Reliable, detail-oriented, and comfortable multitasking during busy periods
- Basic computer/POS proficiency
- Professional, friendly demeanor with a diverse customer base
Why Work With Us?
- Be part of a friendly, professional, and customer-focused team
- Opportunities for growth and leadership
- A role where your reliability and problem-solving make a daily impact
- Be part of a growing organization
We look forward to hearing from you.
Job Types: Full-time, Part-time
Pay: $18.00 - $24.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $18 - $24