Behavioral Health Program Manager

Under general supervision of the Health Services Division Manager, this position will assist in implementing operating procedures in evidence-based clinical programming, as well as public health program management.

• Supervises staff, provides instruction to employees; plans and assigns work; evaluates and approves/disapproves leave requests; approves timesheets; checks final work to ensure compliance with established policies and procedures; recommends the hiring of new employees; recommends disciplinary action; provides feedback on work performance for employees; completes performance evaluations for employees.
• Plans, implements, and administers programs that provide services to the public. Ensures effective evaluation of the programs occurs at least every three years.
• Assesses community needs and coordinates resources to enhance existing programs.
• Writes grants to develop new funding sources.
• Prepares and administers programs budgets, with administrative oversight.
• Analyzes policies and procedures to improve program efficiency and effectiveness.
• Negotiates, administers, and monitors contracts.
• Ensures adherence to federal, state and local laws, rules, and regulations.
• Maintains working relationships with community agencies and organizations.
• Monitors budget expenditures.
• Develop programs to create community awareness of service availability.
• Must complete all training as designated or assigned.
• Performs other duties as directed or assigned.

• Knowledge of current management techniques and general business practices.
• Knowledge of the Diagnostic and Statistical Manuals IV/V.
• Knowledge of the Medicaid billing system.
• Knowledge of clinical assessments.
• Knowledge of behavioral health education and treatment.
• Knowledge of public program planning, development, budgeting, and management, community needs and resources, grant development and administration.
• Knowledge of principles and practices of effective supervision, principles and practices of providing social services to culturally diverse populations.
• Knowledge of software applications commonly used in program management.
• Knowledge of federal, state, and local funding sources.
• Knowledge of at least one of the following specialty behavioral health areas: Permanent Supportive Housing, Jail Diversion/Reentry, or DWI treatment.
• Skill in managing, evaluating, and training personnel. Ability to prepare accurate, complete, and legible reports using correct English grammar; to add, subtract, multiply, divide, and calculate percentages.
• Skill in analyzing programs and services and structuring new programs and improvements.
• Ability to effectively interact with others to communicate verbally, plan, schedule, and train staff, delegate, motivate, and react quickly and appropriately to emergency situations.
• Ability to operate various word-processing, spreadsheet, presentation, and database software programs.
• Ability to share and obtain required information in a confidential, professional, and efficient manner.
• Ability to interpret complex federal, state, and local regulations and guidelines, address the public and professional groups, analyze administrative, personnel, and organizational problems and identify appropriate solutions, train and effectively manage staff, perform outreach services, establish and maintain effective working relationships with employees, other agencies, and the public, follow written and verbal instructions, and communicate effectively verbally and in writing.

Working Conditions:

Work is performed primarily in an office environment. While performing the duties of this job, the employee regularly uses standard office equipment and is typically required to use manual dexterity, routine hearing, verbal communication and visual acuity to complete standard tasks, may also be required to stand, walk, and sit, reach with hands or arms. Occasional travel and overtime work may be required. Ability to lift up to 20 lbs.

Conditions of Employment:

Selected candidate must submit to and pass a County paid pre-employment physical and drug/alcohol screening. Additionally, selected candidate must submit to and pass a county paid criminal background screening. Selected candidate must possess and maintain a valid New Mexico Class D Driver’s License as incumbent shall be appointed to drive a County vehicle during the performance of his/her duties. Candidate must obtain and/or maintain all certifications required.