Behavioral Health Provider I/II, Intake & Triage (Hybrid Role)

POSITION SUMMARY:

We are looking to fill one Behavioral Health Provider role, which may be filled at either the Associate level (ASW/AMFT) or Licensed level (LCSW/LMFT). Bilingual proficiency in English and Spanish is preferred for this position.

The Integrative Behavioral Health Provider (BHP) position is a combined BHP I/II and Intake–Triage role within a multidisciplinary primary care team, under the supervision of the Site Behavioral Health Director. The BHP provides brief individual therapy to patients of all ages while also managing behavioral health intake, triage, and care coordination.

In the Intake–Triage capacity, the BHP reviews all behavioral health referrals, conducts screenings and intakes, schedules assessments or refers patients externally as appropriate, and serves as the primary point person for risk assessment and crisis intervention in the clinic. Urgent interventions are provided in multiple settings, including medical visits, walk-ins, phone calls, and urgent new patient encounters.

The BHP collaborates closely with medical and psychiatry providers, case managers, and nursing staff to deliver coordinated care. Opportunities exist to work with specialized programs such as HealthySteps, Office-Based Addiction Treatment, Psychiatry, and Enhanced Case Management. Clinical consultation is available, continuing education is fully supported, and the ideal candidate is flexible, collaborative, and committed to improving patient health and well-being in a fast-paced environment.

Classification: Salary, Exempt, Full-Time, Hybrid
Reports to: Site Behavioral Health Director
Location: Live Oak Health Center and Remote
Hours: Varies/Some Evenings Required
Compensation: $85,225 – $101,614 (Associate Level); $98,336 – $116,468 (Licensed Level) per year, DOE
Language Requirements: Bilingual English/Spanish Preferred

• Individual therapy with adults, children and families including:
  • Functional and strength-based assessment and diagnosis
  • Psychoeducation for patients and their support systems
  • Chronic disease management
  • Motivational interviewing related to behavioral change
  • Brief, solution-focused interventions
  • Development of patient-centered treatment plan with care team
  • Harm reduction strategies for substance use disorders
  • Parenting strategies and psychoeducation related to child development 
• Coordination of Care: 
  • Clinical consultation and collaboration with primary care providers and other care team members
  • Identify, refer and advocate for patients needing a higher level of care related to psychiatry and/or behavioral health
  • Offer support to patients receiving Medication Assisted Treatment, Telepsychiatry and other specialty care within the clinic
• Crisis Intervention:
  • Be readily available to the health center staff during working hours in the event of a psychiatric emergency
  • Conduct risk assessments and triage care as needed
• Charting:
  • Complete all charting according to organizational standards in the context of a shared medical record
  • Meet minimum productivity goals monthly 
• Other Duties: 
  • Be available for brief consultations (warm hand offs & step ins) during clinical shift

QUALIFICATIONS:

MINIMUM QUALIFICATIONS 

• Must hold a current, valid Associate Social Worker (ASW) or Associate Marriage Family Therapist (AMFT) registration for BHP I role or, 
• Must hold a current, valid Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT) license in the state of California for BHP II role.
• Must have, or be able to obtain, National Provider Identifier (NPI) number
• Excellent communication, interpersonal and problem-solving skills
• Ability to work independently and as part of a multi-disciplinary team in a primary care setting
• Must be familiar with DSM-V as a means of assessing, diagnosing and treating mental health disorders
• Well-versed in legal and ethical standards of practice
• Complete all documentation in accordance with organizational requirements
• Practices cultural humility in working with diverse patient populations

 PREFERRED QUALIFICATIONS 

• Experience with crisis intervention and composure when addressing high risk situations
• Ability to multi-task and prioritize based on acuity
• Experience working in a medical setting
• Knowledge of Evidence Based Practices and policies including: Suicide Risk Assessment, Motivational Interviewing, Harm Reduction, Trauma-Informed Care, Mandated Reporting 
• Ability to work in a fast-paced environment with shifting priorities
• Experience with Electronic Health Records
• Ability to work one evening shift per week (clinic hours are 8am-8pm)
• Values and models an integrated team-based approach to patient care
• Flexibility and professionalism in the workplace
• Bilingual in English/Spanish Preferred

BENEFITS:

Paid time off and paid holidays accrue from date of hire. Paid Board License(s) and CME (fees and days off). Employers subsidized group health, dental, vision and life insurance plans the first of the month after 30 days of employment. Automatic 2% enrollment in an Employer sponsored 401K plan with a 2% retirement match. Providers are eligible for pay step increases, based on years of service with SCCH. 

SANTA CRUZ COMMUNITY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER (W/M/V/D).