Control Center Dispatcher

At Sanford Airport Authority, the team behind Sanford International Airport, we believe in growing together. We are the simpler, faster, and better choice for starting your career, with a deep commitment to our community and to the success of our employees. All our team members are trained in-house, ensuring they have the tools, skills, and confidence to thrive. After approximately 30 days, you will qualify for outstanding benefits, including 100 percent paid Medical, Dental, Life, and Long-Term Disability insurance. In addition, you will receive 13 paid holidays, sick leave, and floating time off each year. At Sanford Airport Authority, we provide more than a job, we provide a pathway for success. We are looking for employees who want stability and long-term growth with us, if you’re looking for a place to build a lasting career and even retire, this is the place. Ready to take the next step in your career?

SCOPE:

Perform duties to monitor designated on-property communications channels including multiple radios and cameras, and local public safety channels simultaneously as required, and dispatch Airport Police, ARFF, Operations and Maintenance staff and maintain communications with defined Airport management staff, working within the limits of standard or accepted practice.

ESSENTIAL DUTIES:

• Maintain continuous awareness of radio traffic from various channels through operation of communications system and attention to audio communication and visual displays. Interpret radio traffic to determine requirements for action.

• Maintain contact with Federal Aviation Administration (FAA), Transportation Security Agency (TSA) and Air Traffic Control Tower, as required.

• Communicate need for emergency response to situations involving law enforcement, public safety and operations staff. Respond to crash phone, acknowledge door alarms, wildlife reports, lightening detection, medical calls, and reports of suspected criminal or suspicious activity, and dispatch responding personnel as appropriate. Utilize available technology such as camera footage, license plate recognition systems, and other systems to provide assistive information to responding personnel.

• Report requirement for routine and emergency maintenance on Airport properties and areas including residential and business tenant facilities and properties, airfield terminal, parking lots, grounds, public roads, vehicle gates, fence line and other areas as appropriate. 

• Log Airport activity in computer systems in prescribed systems and method with required information for maintenance data and public record. Maintain Control Center directive manual.

• Coordinate and disseminate information to specified management staff, departments,

stations, public safety officials and other agencies as appropriate.

• Provide responses to requests for general information regarding flights, terminal service,

rental properties, noise abatement and other similar inquiries outside of normal business

office hours. 

OTHER DUTIES:

• Perform or assist with any operations, as required to maintain workflow and to meet

schedules and quality requirements. Notify supervision of unusual equipment or operating

problems and the need for additional material and supplies.

• Maintain safe work area and comply with safety procedures and equipment operating rules keeping work area in a clean and orderly condition.

• Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies.

• Perform other related duties as assigned.

TOOLS AND EQUIPMENT USED:

Use XCAD, Motorola Dispatch Radio Console, LPR, NCIC/FCIC, CJIS and Mutalink Systems, DAVID System, CCTV screens, computer and common office equipment including Microsoft Office and specialty public safety, emergency management and communications software applications.

EDUCATION:

• High school diploma or GED required.

ESSENTIAL FUNCTIONS:

• Work effectively in a fast-paced, dynamic environment.
• Comprehend and clearly communicate detailed procedures.
• Maintain concentration amidst interruptions.
• Input/access multiple computer and radio systems.

REQUIRED: 

• Ability to pass Federal Fingerprint Background Check - the Federal Fingerprint Background Check is not limited to 7 years but checks your entire lifetime. Felonies will not be cleared.
• Ability to pass a 10 Panel Drug Test - The Full Panel Drug Test DOES include testing for THC. SAA is a drug free workplace.
• Favorable Moving Violation Report (MVR) - The Moving Violation Report Check is checking for a DL suspension, several moving violations, DUIs, etc. to your current employer until you are confirmed clear.