Front Desk Receptionist

Job Overview
Our growing mental health practice is seeking a personable and organized Receptionist to join our team. As the first point of contact for our clients, you will be responsible for helping create a warm and welcoming environment while handling various administrative tasks. This role requires excellent communication skills, attention to detail, and the ability to manage multiple responsibilities efficiently.

Responsibilities

• Greet clients with a friendly and professional demeanor
• Answer phone calls and direct them to the appropriate personnel
• Perform data entry tasks to maintain accurate records and files.
• Schedule appointments and manage calendars for staff members. Ensure new client paperwork is completed prior to intake. Collect appropriate payment at time of service.
• Maintain the client waitlist when active. Add new clients to the waitlist and ensure accurate information is recorded. Schedule clients from waitlist as appointments become available.
• Obtain and apply comprehensive knowledge of therapists' specialties, clients served, and our client intake criteria
• Refer clients we cannot accommodate to alternative mental health treatment facilities
• Perform light cleaning duties, including trash collection, sweeping, dusting, and sanitizing surfaces.

Qualifications:

• Proven experience in a front desk or receptionist role is preferred
• Experience in health care is preferred
• Strong interpersonal and communication skills
• Excellent organizational abilities
• Experience with calendar management and administrative tasks
• Proficiency in managing multiple tasks simultaneously
• Ability to maintain a professional and welcoming attitude
• Knowledge of health insurance is a plus

Schedule & Hours:

• Typical hours: 9:30 AM – 5:30 PM, Monday through Friday
• Occasional extended hours up to 6:30 PM may be required based on office needs

What we offer:

• 3% IRA match after 90 days of employment
• 13 days paid time off (PTO)
• 7 paid holidays
• A professional, supportive work environment
• Meaningful work in a mental health setting
• Opportunity to grow administrative skills within a healthcare practice

If you are looking for an opportunity to contribute positively to our team while developing your administrative skills, we encourage you to apply for the Front Desk Receptionist position.

Job Type: Full-time

Pay: $10.00 - $13.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Paid time off

Application Question(s):

• Are you able to work regularly from 10-6 or 930-530?
• Do you like pepperoni or sausage on pizza? Please only write the word pizza.

Ability to Commute:

• Parkersburg, WV 26104 (Required)

Work Location: In person

Salary : $10 - $13