What are the responsibilities and job description for the Security position at Sandy Station?
The Event Security Officer is responsible for the safety and security of all guests and employees at the Cedar Park Center while providing a safe and enjoyable event for all guests and fellow team members.
Duties:
Enforces and upholds integrity of the facility and event
Monitors entry and exit points, including screening of guests prior to entering
Enforces Sandy Station policies and procedures
Provides security escorts per events requirements,
Ensures that no prohibited items or behavior are tolerated at Sandy Station;
Greets and directs guests to seating and services;
Maintains open and smooth access routes throughout seating and concourse areas;
Attends and participates in pre-event briefings;
Receives and acts on complaints from patrons according to established policies and procedures;
Enforces policies and procedures throughout the facility;
Follows all rules and regulations as outlined in the policies and procedures manual;
Aids in direction of orderly evacuation of the building during emergencies.
Monitors and maintains door access.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications:
Experience / Education:
- High School diploma or GED
- A minimum of 1 year security experience is preferred but not required
Skills and Abilities:
-Customer-Service orientation, with a fun, friendly attitude and professional appearance at all times
-Ability to listen to and read in English, understand and interpret documents, signs, rules, policies, instructions and other pertinent information.
- Ability to speak effectively to customers and other employees.
-Excellent written and oral communication skills
-Ability to multi-task, cross-train and learn new skills quickly.
Other Qualifications:
-Employees must be able to work evenings, weekends and holidays as required
-Employees must have reliable transportation to and from work
Physical Requirements:
-Position requires the ability to use hands and fingers, walk, talk, hear and stand.
-Position requires the ability to ride a bicycle and/or walk and stand for extended periods (6 to 8 hours) of time.
-Position requires the ability to lift 25 pounds.
Work Environment:
-The noise level during events may be very loud
-The environment is energetic and fast-paced
-The areas can become crowded with many people