What are the responsibilities and job description for the Residential HVAC Service Technician position at Sandium Heating and Air Conditioning?
Sandium Heating & AC is a locally trusted HVAC company serving homeowners throughout the San Jose area. We pride ourselves on quality workmanship, honest service, and strong communication with our customers. Our team values professionalism, accountability, and doing the job right the first time—while supporting our technicians with clear processes, steady work, and opportunities to grow. The Residential HVAC Service Technician is responsible for diagnosing, servicing, and repairing residential HVAC systems while maintaining clear communication with homeowners and accurate job documentation.
Responsibilities:
Responsibilities:
- Diagnose and repair residential HVAC systems, including furnaces, air conditioners, heat pumps, and mini-splits.
- Perform maintenance, troubleshooting, and residential service calls.
- Clearly communicate system findings and recommendations to homeowners.
- Complete detailed service notes, photos, and documentation using field service software.
- Accurately track labor hours and materials used.
- Follow company procedures, safety standards, and best practices.
- Maintain a clean, organized, and professional company vehicle.
- Three (3) years of residential HVAC service experience preferred.
- EPA Certification (required).
- Valid driver’s license with a clean driving record.
- Strong diagnostic and troubleshooting skills.
- Professional appearance with a customer-focused mindset.
- Ability to work independently and manage time effectively.
- Comfortable using mobile devices and service software.
What We Offer:
- Benefits Package; includes medical, dental, and vision coverage to support your health and well-being.
- A Company Vehicle.
- 401(k) retirement plan with company match.
- Enjoy generous PTO and sick pay so you can recharge and take care of yourself when it matters most.
- Clear Path to Career Advancement: We prioritize promoting talent from within our organization
- A great team with cool events like happy hour, outings, etc!