Club Operations Manager-Beach Club

Join the Sandestin Golf & Beach Resort's Private Beach Club, as an Operations Manager and be where luxury meets the shoreline! Every day is an opportunity to create exceptional guest experiences—from seamless beachside service to unforgettable member events—all while leading a dynamic team in one of the most beautiful settings on the Emerald Coast. If you thrive in fast-paced hospitality, love building strong teams, and enjoy turning everyday moments into memorable experiences, this is the perfect place to make waves in your career.

Job Summary

The Clubs Operations Manager is responsible for the day-to-day operational success of the private Beach Club, ensuring a consistently elevated experience for members and guests. Working closely with club leadership, this role oversees front-of-house and back-of-house operations, supervises team performance, manages service recovery, and supports staffing, scheduling, inventory, and event execution.

Essential Duties & Responsibilities

• Oversee daily operations of the Beach Club, ensuring exceptional member and guest experiences
• Support and collaborate with club leadership on operational planning, service standards, and team performance
• Supervise front-line staff including bartenders, servers, hosts, support staff, and culinary team members
• Maintain clean, organized, and efficient service areas at all times
• Assist with hiring, scheduling, training, coaching, and performance development of team members
• Maintain a strong, visible presence during peak service periods and special events
• Handle member and guest concerns professionally, ensuring timely and effective resolution
• Coordinate and execute private events, club functions, and special programming
• Monitor inventory levels and assist with ordering food, beverage, and operational supplies
• Support labor management, payroll review, and basic budget tracking
• Ensure compliance with safety, sanitation, and responsible alcohol service regulations
• Serve as Manager on Duty (MOD) as assigned

Qualifications

• 3 years of experience in a management or operations role within a private club, resort, or upscale hospitality environment
• Strong leadership, coaching, and team development skills
• Proven ability to deliver a high-touch, member-focused service experience
• Ability to multitask and lead effectively in a fast-paced, seasonal environment
• Solid understanding of food and beverage operations, POS systems, and inventory controls
• Professional, organized, and detail-oriented with strong communication skills
• Flexible availability including evenings, weekends, holidays, and peak seasons
• Experience in beachfront, outdoor, or resort-style environments preferred
• ServSafe and/or Responsible Alcohol Service Certification preferred

Physical Requirements

• Ability to stand and walk for extended periods (up to 8–10 hours per shift)
• Must be able to work outside in the natural elements
• Ability to lift, carry, and transport up to 40 lbs
• Frequent bending, reaching, climbing multiple stairs, lifting, and use of manual dexterity
• Ability to work outdoors in a beachfront environment with exposure to sun, sand, wind, heat, and changing weather conditions
• Ability to move quickly and efficiently in a physically active, guest-facing role

EOE M/D/F/V