Assistant Food and Beverage Manager at Ovide

Position Summary

The Assistant Food & Beverage Manager supports the daily operations of Ovide Fine Dining Restaurant and assists in delivering exceptional guest experiences consistent with luxury hospitality standards. This role partners with the F&B leadership team to oversee service quality, staff performance, guest satisfaction, and operational efficiency while maintaining compliance with hotel and restaurant policies.

Essential Duties and Responsibilities

• Assist in managing daily restaurant operations, including breakfast, dinner, private dining, and special events.
• Supervise and support front-of-house staff, including servers, bartenders, hosts, and support team members.
• Ensure all guests receive professional, attentive, and personalized service.
• Monitor dining room appearance, cleanliness, and ambiance to maintain fine dining standards.
• Assist with hiring, onboarding, training, coaching, and performance evaluations of team members.
• Help create staff schedules and ensure adequate staffing levels for business demands.
• Address guest concerns and resolve service issues promptly and professionally.
• Monitor food and beverage quality, presentation, and timing in coordination with culinary leadership.
• Support inventory management, ordering, and cost-control procedures.
• Ensure compliance with health, sanitation, alcohol service, and safety regulations.
• Assist in implementing promotions, wine dinners, seasonal menus, and special events.
• Maintain knowledge of menu items, wine pairings, and upscale dining service techniques.
• Prepare operational reports and assist with achieving departmental financial goals.
• Foster a positive, team-oriented work environment aligned with hotel values.

Qualifications

• Minimum 2–3 years of restaurant or hospitality supervisory experience preferred.
• Fine dining or luxury hotel experience strongly preferred.
• Strong leadership, communication, and guest service skills.
• Knowledge of food, wine, cocktails, and upscale dining etiquette.
• Ability to work flexible schedules including evenings, weekends, and holidays.
• Proficient in POS systems, Microsoft Office, and restaurant management practices.
• Food safety and alcohol service certifications preferred.

Physical Requirements

• Ability to stand and walk for extended periods, often up to 8–10 hours per shift.
• Ability to lift, carry, push, or pull up to 30 pounds regularly.
• Frequent bending, stooping, reaching, and kneeling.
• Ability to move quickly and safely through crowded dining and kitchen areas.
• Manual dexterity to operate POS systems, handle serving equipment, and complete paperwork.
• Ability to work in a fast-paced environment with varying noise and temperature levels.
• Must have visual and hearing ability sufficient to communicate with guests and staff effectively.
• Ability to work evenings, weekends, holidays, and extended shifts as business demands require.

Work Environment

• Luxury hotel and fine dining restaurant setting.
• Fast-paced, guest-focused environment.
• Frequent interaction with guests, staff, and hotel leadership.
• Exposure to kitchen heat, cleaning chemicals, and busy dining operations.

EOE M/D/F/V