What are the responsibilities and job description for the COMMUNITY MANAGER position at Sandalwood Management, Inc.?
A growing property management firm is seeking a Community Manager to oversee an apartment complex Henry Heights located in Austin, TX. This position will be fully accountable for the day-to-day operations of the property and its long-term increase in value.
RESPONSIBILITIES:
- Understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures Manual.
- Maintain an excellent customer service relationship with residents and property owners, responding to enquiries or concerns in a prompt and courteous manner.
- Maintain accurate records of all community transactions (rent rolls, delinquency reports, move-in/move-outs, etc.)
- Prepare annual budgets and income projections.
- Ensure that all rents and late fees/check charges are collected, posted and deposited.
- Generate necessary legal action, documents and process in accordance with state and company guidelines.
- Ensure that invoices are submitted to the corporate office for payment, handle petty cash and all funds.
- Build a sense of community through resident functions and other communication strategies.
- Build high performing, harmonious on-site team by hiring, training and coaching talented individuals, and executing performance management system.
- Plan weekly/daily office staff schedules and assignments and ensure all personnel –related administrative processes are executed on a timely basis.
- Oversees outside contract vendors.
- Ensure property is rented to capacity by implementing creative marketing strategies and developing a top performing team of leasing professionals.
- Oversee or manage all details of resident move-ins and move-outs giving special attention to apartment inspections, utilizing in-house employees or outside contractors/vendors as needed.
- Delight residents by responding to requests and concerns promptly and courteously.
- Coordinate maintenance schedule and assignments with Maintenance Supervisor.
- Ensure that vacated apartments are walked in a timely manner and in accordance with company policy. Prepare the Statement of Security Deposit in a timely manner.
- Must possess a positive attitude and the ability to smile under all circumstances.
- Be able to work evenings and weekends when necessary. Some Saturdays required.
REQUIREMENTS:
- Must have 1 years of Property Manager experience
- Ability to work Saturdays
- Strong in collections, delinquency, financial reports
- Proven resident retention and good customer service skills
- Bilingual, preferred
- Valid driver’s license, required
- Yardi experience, preferred
- Large lease-up/CAPEX project experience
- Strong Admin skills
- Successfully pass pre-employment background check and drug test
COMPENSATION:
- $65-$69K, depending on experience
- Monthly renewal commission and bonus opportunities
BENEFITS:
- Rent discount options (eligibility requirements may apply)
- Medical, dental and vision benefits packages, company paid life insurance and 401(k)
- Paid holidays and vacation time
TO APPLY:
- Online using Indeed
LEARN MORE ABOUT US:
- Connect with us on Facebook: www.facebook.com/Sandalwoodmanagement
- Learn more about our leadership team: www.Sandalwoodmgt.com
- Read our reviews on Glassdoor: https://www.glassdoor.com/Reviews/Sandalwood-Management-Reviews-E362552.htm
Sandalwood Management Inc. is an Equal Opportunity Employer
Job Type: Full-time
Pay: $65,000.00 - $69,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Property Management: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $65,000 - $69,000