Lead Technology Services Coordinator

Application Deadline

Until Filled

Date Posted

Contact

Number of Openings

Salary

Length of Work Year

Employment Type

The impact you will have: As a Lead Technology Services Coordinator, you will provide leadership and technical expertise to ensure seamless technology operations across your assigned site(s). You will partner with school leadership, staff, and students to support instructional technology, resolve complex technical issues, and guide best practices while coordinating workflows and supporting team members. Through proactive planning, training, and a strong customer service mindset, you will ensure reliable, efficient technology systems that enhance teaching, learning, and overall student success. A more detailed job description is available at: https://sjusd.box.com/v/LeadTechnologyServiceCoord. Who you are: You are a knowledgeable and service-driven technology professional who leads with both technical expertise and a collaborative mindset. You are organized, proactive, and skilled at troubleshooting complex issues while guiding and supporting others to ensure high-quality service. You communicate clearly, build strong relationships, and are committed to leveraging technology to support teaching, learning, and student success.

As a Lead Technology Services Coordinator, responsibilities include, but are not limited to: -Leading and coordinating site-based technology operations to ensure efficient and reliable service delivery -Supporting, guiding, and mentoring Technology Services Coordinators and site staff in troubleshooting and best practices -Managing district technology, devices, accessories, and applications at assigned site(s), ensuring proper storage, use, and maintenance -Troubleshooting and resolving complex hardware, software, and network issues (tier-1 and tier-2 support) -Installing, configuring, and maintaining district-approved technology, including computers, mobile devices, operating systems, and network equipment -Collaborating with school leadership, staff, and students to support instructional technology and enhance teaching and learning -Providing training and building staff capacity in the effective use of technology tools and systems -Coordinating technology setup and support for school events, testing, and special programs -Creating and maintaining technical documentation, procedures, and user guides -Ensuring technology environments are clean, organized, secure, and aligned with district standards -Communicating effectively with stakeholders and escalating issues as needed to ensure timely resolution What you need for this position: -Completion of 12th grade or equivalent, or any combination of education, experience, and training that meets the knowledge, skills and abilities describe in the job description -Resume and Letter of Introduction outlining desire and qualifications for this position -2 years of technology work experience -Valid California Driver's License -Apple Certified Macintosh Technician (ACMT) preferred -MDM certifications preferred (Jamf 100, 200, 300, 400)

SB 848 Child Safety & Employment Disclosure Requirement Effective January 1, 2026, in accordance with California Senate Bill 848 (School Employee Misconduct/Child Abuse Prevention Act), applicants for employment with San José Unified are subject to enhanced child safety, training, and employment disclosure requirements. Under SB 848, schools are required to strengthen background vetting procedures and obtain employment history information related to allegations of egregious misconduct involving students. Former employers may be contacted to release records regarding substantiated findings of misconduct as permitted by law. Failure to provide complete and accurate information regarding prior educational employment or relevant misconduct findings may result in disqualification from the hiring process or withdrawal of an offer of employment. SB 848 also expands mandated reporter requirements and requires annual child abuse prevention training for employees and certain volunteers by July 1, 2026. All employees must comply with district-adopted child safety policies, including procedures for supervising and protecting students. San José Unified is committed to maintaining a safe and supportive learning environment for all students and will review all disclosures and employment records in accordance with state law. When will you hear back from us: Within seven days of applying, we will inform you if you will be moving forward in our hiring process and share next steps. If there is a delayed response, feel free to reach out to us at classified@sjusd.org. Note to internal applicants: Even though we may have some information on file for you, we encourage you to submit a letter of introduction highlighting your qualifications and interest in this role, as well as any other information you would like to share. Where applicable, please also note which available location you are applying to. To be eligible to interview, you will need to be in good evaluation standing. What we offer: San José Unified offers a fantastic team and system of supports. We offer a competitive salary and a comprehensive benefits package which includes free medical and dental coverage for our employees who work at least a 0.75 FTE (30 hours per week), as well as 21-vacation days, and 11-paid holidays for 10-month employees! For 11-month employees, you earn 21-vacation days and 12-paid holidays. For 12-month employees, you earn 27-vacation days and 13-paid holidays. Who we are: San José Unified is an innovative urban school district that prepares today’s students to be the thinkers, leaders, and creators of tomorrow. We are reinventing the education system by bringing together teachers and staff with parents and students, inspiring each to discover their own greatness. Serving over 25,000 students from transitional kindergarten through post-secondary in 41 schools from Downtown San José to the Almaden Valley, San José Unified is Silicon Valley’s largest and most diverse school system. We welcome instructional and support staff who are interested in making a difference in the lives of San José children. SJUSD prohibits discrimination, intimidation, harassment (including sexual harassment), or bullying based on a person's real or perceived ancestry, color, disability, gender, gender identity, gender expression, immigration status, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or a group with one or more of these actual or perceived characteristics. This applies to all acts related to school activity or school attendance occurring within a school under the jurisdiction of the LEA, and all acts of the governing board or body of the LEA, the superintendent of the school district, and the county superintendent of schools in enacting policies and procedures that govern the LEA. For questions or complaints, contact Equity Compliance and Title IX Coordinator Michelle Reghitto, Director of Student Services at complaint@sjusd.org, and Section 504 Coordinator Chris Metcalfe, Director of Special Education at 504@sjusd.org, 855 Lenzen Avenue or (408) 535-6000. SJUSD prohíbe la discriminación, la intimidación, el acoso (incluido el acoso sexual) o el acoso escolar basados en el origen étnico real o percibido, el color, una discapacidad, el género, la identidad de género, la expresión de género, el estatus migratorio, la nacionalidad, la raza o el origen étnico, la religión, el sexo, la orientación sexual o la asociación con una persona o un grupo con una o más de estas características reales o percibidas. Esto se aplica a todos los actos relacionados con la actividad escolar o con la asistencia a la escuela que se produzcan dentro de una escuela de acuerdo con la jurisdicción de la dependencia educativa local (LEA, por sus siglas en inglés) y a todos los actos de la Mesa Directiva o del cuerpo rector de la LEA, la Superintendente del distrito escolar y el Superintendente de escuelas del condado en la promulgación de políticas y procedimientos que gobiernan la LEA. Si tiene alguna pregunta o queja, comuníquese por favor con la coordinadora de cumplimiento de la equidad y del Título IX, Michelle Reghitto, directora de Servicios Estudiantiles a complaint@sjusd.org, y con el coordinador del Artículo 504, Chris Metcalfe, director de Educación Especial a 504@sjusd.org, 855 Lenzen Avenue, o (408) 535-6000. Students, parents, employees, or others who wish further information about these regulations, or who wish to file a complaint, should contact the following persons: For Title IX, discrimination or equity complaints involving students: Director of Student Services/Student Title IX Coordinator, Michelle Reghitto, 408-535-6080 at uniformcomplaint@sjusd.org, 855 Lenzen Avenue, San José, CA 95126 For Title IX, discrimination or equity complaints involving staff: Assistant Superintendent, Administrative Services, J. Dominic Bejarano, 408-535-6139 at jbejarano@sjusd.org, 855 Lenzen Avenue, San José, CA 95126 For Section 504 Compliance complaints involving students: SJUSD 504 Coordinator at 504@sjusd.org, 855 Lenzen Avenue, San José, CA 95126 For facilities or other ADA complaints: Director of Maintenance, Grounds, and Operations, Denny Pini, 408-535-6000 at dpini@sjusd.org, 855 Lenzen Avenue, San José, CA 95126