Community Health Worker Interpreter

PLEASE APPLY DIRECTLY ON OUR CAREERS PAGE USING THE LINK BELOW:https://careers.sf.gov/l?go=DlCwWDfmRole descriptionLocation: Zuckerberg San Francisco General Hospital (ZSFG) Shift: Days, evenings, nights, weekends, and/or holiday shifts may be required.Under supervision, the Health Worker 2 (Interpreter Services) is responsible for providing language assistance to non-English and limited English speaking clients who are seeking health care or are visitors at various San Francisco Department of Public Health facilities.  The essential duties include, but are not limited to the following:Provides interpreter services in person, by telephone and video to limited English speaking clients and their families in various venues within the San Francisco Department of Public Health;Translates correspondence, medical histories, medical procedures and instructions, medical consent forms, patient education brochures and other documents as necessary;Serves as office dispatcher and dispatches interpreters to the appropriate departments by using all available resources;Performs telephone dispatching;Performs incidental clerical duties such as keeping records, answering the telephone and arranging client appointments; andPerforms computer data entry.The Health Worker 2 (Interpreter Services) performs other related duties as assigned/required.Working Conditions: Some positions may require employees to work directly with individuals within locked jails or psychiatric facilities, the homeless population, and individuals who have or are carriers of infectious/communicable diseases.  Some positions may also require exposure to inclement weather conditions.How to qualifyOne (1) year of verifiable experience within the last five (5) years, performing a combination of at least two (2) of the following duties: Serving as a liaison between targeted communities and healthcare agencies; providing culturally appropriate health education/information and outreach to targeted populations; providing referral and follow up services or otherwise coordinating care; providing informal counseling, social support and advocacy to targeted populations; escorting and transporting clients; providing courier/dispatcher functions; performing pre-clinical examinations of vital statistics, such as measuring a patient’s weight, height, temperature and blood pressure; AND One year of verifiable experience working as a Medical Interpreter; ORPossession of a Certificate of Completion of a Medical Interpreter educational program from an accredited college or university; ORPossession of a national certification in Interpreting from the Certification Commission for Healthcare Interpreter (CCHI) or the National Board of Certification for Medical Interpreters (NBCMI); ORPossession of a Bachelor’s Degree or higher in Interpreting or Translation and Interpretation from an accredited college or University; ANDA. Bilingual in English and Spanish; ORB. Bilingual in English and Cantonese; OR C. Bilingual in Cantonese and Mandarin. Substitution:Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for 6 months of experience for minimum qualification #1.Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).Company DescriptionThe Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions – the San Francisco Health Network and Population Health.The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.With a broad community focus, the ultimate goal of the Population Health Division is to ensure that San Franciscans have optimal health and wellness at every stage of life, and to achieve this, the Division is comprised of various branches dedicated to core public health services for the City and County of San Francisco, such as health protection and promotion, disease and injury prevention, disaster preparedness and response, and environmental health services.

Salary : $73,400 - $89,210