Coordinator, Security & Safety Operations

At the San Francisco 49ers, our mission is simple but powerful: to create meaningful moments that inspire and connect. Whether it’s on the field, in the community, or behind the scenes, we’re united by the belief that the work we do has the power to bring people together and leave a lasting impact.

Success here takes more than passion; it’s about bringing your best to every challenge. We thrive by balancing priorities with precision, making thoughtful decisions in fast-paced environments, and always looking ahead to what’s next. Our team is built on core competencies that shape how we work: adaptability, integrity, collaboration, strong communication, and a relentless focus on continuous improvement. Together, these qualities fuel our ability to deliver world-class experiences for our fans, partners, and community.

If you’re excited about being part of a supportive team where you can develop your skills, share your ideas, and help make a difference, we’d love to have you join us.

The Security & Safety Operations Coordinator plays a vital role in supporting the day-to-day and event-based operations of the Stadium’s security team. This position is responsible for coordinating recruitment, training, compliance tracking, technology administration, and credentialing functions across full-time and part-time staff. The ideal candidate is highly organized, tech-savvy, detail-oriented, and capable of working in a fast-paced, high-security environment.

Primary Responsibilities and Duties:

• Coordinates scheduling interviews and start dates with Human Resources.
• Assists with coordinating new hire logistics, including onboarding and orientation processes, badging, credential setup, uniform distribution, and policy review.
• Assists with organizing training initiatives, including new hire training, annual recertifications, emergency response drills, and security technology platforms.
• Maintains and updates training materials, standard operating procedures (SOPs), and the Security Team Handbook.
• Maintains accurate records of guard card status, certifications, training completion, availability logs, and other compliance metrics.
• Oversees scheduling trackers and ensures staff assignments meet operational needs and regulatory requirements.
• Reviews incident reports following events and coordinates video pulls or evidence preservation when applicable.
• Works with the control room and video management systems (e.g., Genetec) to retrieve and tag footage for investigative purposes.
• Serves as primary lead for producing, programming, and managing stadium ID badges for all internal and external personnel.
• Assists with event credentialing, including issuance, tracking, and retrieval of part-time, vendor, and contractor credentials.
• Supports leadership with coordinating installation and upgrade of security equipment in collaboration with internal IT and third-party integrators.
• Maintains documentation of systems, floorplans, access zones, and technology user lists.
• Assists with security software licensing audits, user role assignments, and change control logs.
• Supports document management and process tracking related to DHS SAFETY Act Certification, including annual audits, incident logs, and vendor validation.
• Supports deployment planning, facilitates communications, and coordinates with Human Resources regarding performance related notifications.
• Contributes to process improvement initiatives, risk mitigation strategies, and emergency response planning.
• Other duties as assigned.

Required Abilities and Skills:

• Strong verbal and written communication skills, with the ability to convey information clearly and professionally.
• Highly organized and detail-oriented; able to prioritize multiple tasks and meet deadlines.
• Critical thinker who can analyze reports, spot trends, and recommend process improvements.
• Proficient with Microsoft Office Suite, Google Workspace, and security-related software (e.g., access control platforms, incident management tools).
• Comfortable using radios, mobile devices, iPads, laptops, and desktop systems in dynamic environments.
• Strong interpersonal skills with the ability to interact with diverse teams and external partners.
• Demonstrates professionalism and sound judgment during high-pressure or sensitive situations.

Education and Experience:

• At least 2-4 years’ relevant work experience; or an equivalent combination of education and experience.
• California BSIS Guard Card preferred or ability to obtain within 30 days of hire.
• Prior experience with credentialing systems, surveillance platforms, or access control systems (e.g., Genetec) is a plus.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is regularly required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

This position is required to be on-site.

Travel:

0% of travel time expected for the position, where the travel occurs, such as locally or in specific countries or states, and whether the travel is overnight.