Front office Medical Receptionist

OverviewJoin our dynamic healthcare team as a Front Desk Receptionist, where you'll be the welcoming face and organizational hub of our medical practice. This vital role combines exceptional patient service with efficient administrative support, ensuring smooth daily operations. As a front-line representative, you will handle patient interactions, manage appointment scheduling, and maintain accurate medical records—all while upholding the highest standards of confidentiality and professionalism. Your energetic approach and attention to detail will contribute directly to delivering outstanding patient experiences and supporting our healthcare providers. ResponsibilitiesGreet patients warmly upon arrival, ensuring a positive first impression and smooth check-in processManage appointment scheduling using EMR (Electronic Medical Records) systems such as Epic, Meditech, or eClinicalWorks, coordinating with clinical staff to optimize clinic flowVerify insurance coverage and perform insurance eligibility and verification procedures, including Medicare and other third-party payersHandle multi-line phone systems with professionalism, providing clear communication and efficient call routingAssist patients with intake procedures, including collecting medical history, updating personal information, and explaining clinic policiesMaintain accurate medical records by filing documents correctly and reviewing documentation for completeness and accuracySupport medical billing processes by understanding CPT coding, ICD-10/ICD-9 coding, and ensuring proper documentation review for billing accuracyPerform office management tasks such as filing, data entry, and managing office supplies to ensure a well-organized environmentUphold HIPAA regulations by safeguarding patient information during all interactions and documentation review processesUse computer skills proficiently in Microsoft Office applications to generate reports, update records, and communicate effectively within the team QualificationsPrevious experience in a medical office or healthcare setting is highly preferred; clinic or dental office experience is a plusStrong knowledge of EMR systems such as Epic, Meditech, Athenahealth, or Dentrix; familiarity with Eaglesoft is advantageousExcellent customer service skills with the ability to handle sensitive situations with tact and professionalismBilingual abilities are highly desirable to serve diverse patient populations effectivelyKnowledge of medical terminology, CPT coding, ICD coding (ICD-10/ICD-9), and health information management practicesFamiliarity with insurance verification processes including Medicare and private insurersProficient computer skills including typing (10 key typing), Microsoft Office Suite, and multi-line phone systemsAbility to multitask efficiently in a fast-paced environment while maintaining attention to detailStrong organizational skills with experience in filing, documentation review, and office management tasks  Join us in making a difference every day! We are committed to fostering an inclusive environment where your skills can shine. This paid position offers an exciting opportunity to grow your career in healthcare administration while supporting our mission to provide exceptional patient care. Pay: $19.00 - $21.00 per hourExpected hours: 40.0 per week Benefits:401(k)Dental insuranceHealth insurancePaid time offVision insurance

Salary : $19 - $21