What are the responsibilities and job description for the Medical Front Desk Receptionist position at Pain Relief Solutions?
Medical Front Office Receptionist | Growth Opportunity | Supportive Team Culture
Pain Relief Solutions (PRS)
Oceanside and Escondido| Full-Time | Travel Required
Make a Difference Every Day—Starting with Your Career
Tired of feeling like just another employee? At Pain Relief Solutions, you are part of a team that truly values you—not just for what you do, but for who you are.
We are looking for a Medical Front Office Receptionist who is compassionate, dependable, and ready to grow in a fast-paced Pain Management clinic where your work directly improves patients’ lives.
Why This Role Stands Out
✔ Competitive pay full benefits package
✔ Supportive leadership that invests in YOU
✔ Clear opportunities for growth and advancement
✔ Team-based environment
✔ Work alongside highly skilled, respected providers
✔ Meaningful work helping patients regain quality of life
What You will Be Doing
Administrative Support
- Complete accurate patient documentation
- Manage EMR tasks (lab orders, charting, charges)
- Respond to patient calls and concerns.
- Request, scan, and manage medical records.
- Process referrals and maintain accurate patient data.
- Review and distribute incoming faxes.
- Processing Medical Record
- Assist Medical Assistants as needed.
Scheduling
- Manage appointments (schedule/reschedule/cancellations)
- Keep provider schedules accurate and efficient.
- Educate patients on upcoming visits and procedures.
- Work on incoming new patient referrals
- QA & correct any scheduling errors.
What You Bring
- 1 year Medical Assistant experience
- Completion of a Medical Assistant program
- CPR certification (or willingness to obtain within 6 months)
- Strong EMR and computer skills
- Excellent communication and multitasking abilities
- A positive attitude and team-first mindset
- Excellent organization and time management
- Ability to multitask and stay calm under pressure
- Medical terminology and clinical procedures
- HIPAA compliance and patient confidentiality standards
- Integrity and reliability
- Strong work ethic and commitment to excellence
Work Environment
- Outpatient clinic setting
- Combination of clinical administrative work