What are the responsibilities and job description for the Customer Enrollment Representative position at San Bernardino Event Solutions?
We’re redefining what effective customer outreach looks like in the telecommunications industry. Our team specializes in face-to-face community engagement, customer service and sales, helping customers stay connected through personalized, hands-on service. By partnering with leading telecom brands, we create meaningful interactions that build trust, drive growth, and make everyday communication simpler and more accessible.
We’re looking for a Member Services Associate who is motivated, personable, and passionate about connecting with people. In this role, you’ll engage directly with customers through in-person outreach campaigns, introduce them to reliable wireless and internet solutions, and ensure every interaction is positive and memorable.
Member Services Associate Responsibilities:
- Engage with customers through in-person customer and outreach solutions to build genuine, trust-based relationships.
- Clearly explain telecommunications and wireless products and services, answering questions with confidence, transparency and clarity.
- Accurately process customer transactions and maintain up-to-date records in accordance with company policies.
- Participate in ongoing training to strengthen outreach and sales techniques and product knowledge.
- Support daily campaign operations to increase sales and enhance the customer experience.
- Collaborate with team members to meet performance goals and share best practices.
- Represent our brand partners with professionalism, enthusiasm, and a commitment to customer satisfaction.
Member Services Associate Requirements:
- Must be 18 years or older to apply
- Prior experience in customer service, sales, community outreach, or a similar role is preferred.
- Completion of college coursework in fields such as communications, marketing, or entrepreneurship is a plus.
- Charismatic and personable, with a natural ability to effectively engage with the public.
- Full-time hours, with weekend availability as needed.
Pay: $950.00 - $1,450.00 per week
Work Location: In person
Salary : $950 - $1,450