What are the responsibilities and job description for the Health Program Administrator - Medical Staff Office position at San Bernardino County?
The Job
Arrowhead Regional Medical Center is seeking an experienced and highly collaborative Health Program Administrator to lead and oversee the operations of the Medical Staff Administration Office. This key leadership position manages the full scope and function of medical staff administrative services, ensuring continuous compliance with complex regulatory, accreditation, and certification requirements from agencies such as the Centers for Medicare and Medicaid Services (CMS), California Department of Public Health (CDPH), The Joint Commission, and the Accreditation Commission for Health Care (ACHC). The incumbent serves as the organization’s primary subject matter expert and resource on medical staff regulatory standards, credentialing administration, bylaws governance, peer review support, and survey readiness. This role also provides operational oversight of medical staff processes, personnel, fiscal management, quality initiatives, and committee coordination while promoting strong physician engagement, patient safety, and sustained organizational compliance.
Duties include, but are not limited to the following:
- Manage and oversee the operations, staff, systems, and workflows of the Medical Staff Administration Office.
- Ensure compliance with CMS, CDPH, The Joint Commission, ACHC, and other applicable regulatory and accreditation standards.
- Serve as the subject matter expert on medical staff regulatory compliance, accreditation, credentialing administration, bylaws, rules, and governance processes.
- Oversee medical staff meetings, committee coordination, records, reports, and administrative support functions.
- Support physician engagement, medical staff satisfaction, and effective communication between providers, leadership, and departments.
- Manage credentialing-related processes, including actions, investigations, adverse decisions, and provider performance review support.
- Lead regulatory readiness, hospital survey activities, corrective action planning, and sustained compliance efforts.
- Participate in quality improvement, peer review, OPPE/FPPE, patient safety, and performance improvement initiatives.
- Develop, manage, and monitor the office operating budget and related fiscal decisions.
- Supervise assigned professional and support staff, including workflow delegation, performance oversight, and training.
- Compile, analyze, and maintain medical staff data, quality metrics, records, and reports for leadership and regulatory agencies.
- Provide input on facility planning, expansion, and operational design to support regulatory and medical staff requirements.
- Promote positive customer relations, safe work practices, and efficient use of organizational resources.
Official Title: Healthcare Program Administrator. For more information, refer to the Healthcare Program Administrator job description.
ARROWHEAD REGIONAL MEDICAL CENTER
Located on a beautiful 70-acre campus in Colton, California (50 miles east of Los Angeles). Arrowhead Regional Medical Center (ARMC) is a state-of-the-art, public/nonprofit,456-bed, university affiliated teaching hospital licensed by the State of California Department of Public Health and accredited by The Joint Commission. The hospital houses a regional burn center serving four counties (San Bernardino, Riverside, Mono and Inyo), a comprehensive stroke center, level I trauma center and a freestanding in-patient behavioral health center. Additionally, ARMC operates five community-based, primary care clinics and over 40 specialty care outpatient services. ARMC is the primary teaching hospital for the adjacently located California University of Science and Medicine (CUSM), the Inland Empire's newest medical school. To find out more about Arrowhead Regional Medical Center, please visit: www.arrowheadregional.org
EXCELLENT BENEFITS & RETIREMENT
To review job- specific benefits, refer to:
Summary of Benefits
Memorandum of Understanding (MOU)
Memorandum of Understanding (MOU)
The County also offers an alternative Modified Benefits Option (MBO)that provides a wage differential.
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Applicants selected for these positions must pass a background investigation, physical and verification of employment history and education.
Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Minimum Requirements
Candidates must possess ALL of the following:
EDUCATION: A Bachelor's Degree in Public or Business Administration, Behavioral/Social Science, Healthcare, Nursing, or a closely related field.
-AND-
EXPERIENCE: Three (3) years of professional-level experience with primary responsibility for overseeing various health programs in a business, medical, and/or administrative office within an acute care hospital.
Desired Qualifications
The ideal candidate will have Current Certified Professional Medical Services Management (CPMSM) or Certified Professional Credentialing Specialist (CPCS) certification.
Selection Process
Examination Procedure:
Please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, April 24, 2026. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. Do not refer to a resume as it will not be reviewed.
Application Procedure: There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.
Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements.
Technical Assistance: If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO)and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.
ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of the recruitment filing deadline.
Veterans’ Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy.
For more important details, review the Applicant Information and County Employment Process.