Arrowhead Regional Medical Center (ARMC) is recruiting for Health Information Management Assistants III, a lead worker who will perform difficult and responsible clerical duties pertaining to the processing of inpatient, outpatient and behavioral health medical records. Duties include assigning and reviewing work, directing and monitoring work flow; providing education and training in both an electronic and paper medical record format, providing legal testimony of integrity of records; resolving complex errors and monitoring records in an electronic and paper format; processing requests for information from various legal and regulatory agencies; auditing the work of subordinate staff; providing coverage for subordinate staff as needed; coordinating the workflow activities and serving as the main point of contact for an offsite storage vendor; overseeing department projects and providing regular status reports.
For more detailed information, refer to the Health Information Management Assistant III job description.
ARROWHEAD REGIONAL MEDICAL CENTER
Located on a beautiful 70-acre campus in Colton, California (50 miles east of Los Angeles), Arrowhead Regional Medical Center (ARMC) is a state-of-the-art, public/nonprofit, 456-bed, university affiliated teaching hospital licensed by the State of California Department of Public Health and accredited by The Joint Commission. The hospital houses a regional burn center serving four counties (San Bernardino, Riverside, Mono and Inyo), a comprehensive stroke center, level I trauma center and a freestanding in-patient behavioral health center. Additionally, ARMC operates five community-based, primary care clinics and over 40 specialty care outpatient services. ARMC is the primary teaching hospital for the adjacently located California University of Science and Medicine (CUSM), the Inland Empire's newest medical school. To find out more about Arrowhead Regional Medical Center, please visit: www.arrowheadregional.org
EXCELLENT BENEFITS & RETIREMENT
To review job- specific benefits, refer to:
Summary of Benefits
Memorandum of Understanding (MOU)
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Incumbents must pass a background investigation, which includes fingerprinting, work history and education verification, as well as a job-related physical exam and drug screening.
Availability: Positions at ARMC are required to work dayshifts, swing shifts, weekends and holidays. Indicate availability on the appropriate place on the supplemental questionnaire. Failure to indicate availability for dayshifts, swing shifts, weekends and holidays will disqualify applicants from the examination process.
Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. SHIFT AVAILIBILITY: Must be available to work Dayshifts, Swing Shifts, Weekends and Holidays. Applicants must indicate availability on the supplemental questionnaire.
-AND-
EXPERIENCE: Candidates may qualify through one (1) of the following experience options:
OPTION 1:
Experience: Thirty (30) months (within the last five (5) years) of full-time equivalent complex or difficult clerical experience in a medical environment.
Duties must include a variety of complex clerical duties in a minimum of one (1) of the following areas:
- Reviewing, auditing and resolving patient medical records inaccuracies, deficiencies or discrepancies
- Interpreting, applying and explaining agency/facility policies and procedures to determine an appropriate course of action
- Reviewing and processing regulatory and/or legal requests for patient information
-OR-
OPTION 2:
Experience: Twenty-four (24) months (within the last five (5) years) of full-time experience auditing and processing medical records in an acute care hospital or outpatient clinic setting.
Ideal candidates have experience assigning and reviewing work, directing workflow and overseeing employee schedules. In addition, the highly desired candidate is familiar with medical terminology and has a working knowledge of chart auditing requirements, patient privacy, and confidentiality and security requirements. Lead worker, supervisory and experience with electronic medical records is desired.
Examination Procedure:Please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, May 1, 2026. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. Do not refer to a resume as it will not be reviewed.
Application Procedure: There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.
Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements.
Technical Assistance: If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO)and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.
ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of the recruitment filing deadline.
Veterans’ Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy.
For more important details, review the Applicant Information and County Employment Process.
Salary : $42,557 - $58,469
