What are the responsibilities and job description for the Business Services Manager position at SAN BERNARDINO COUNTY, CA?
The Job
FOR PRIORITY CONSIDERATION APPLY BY FRIDAY, MARCH 13, 2026.
The Workforce Development Department of the County of San Bernardino has an exciting opportunity for a Business Services Manager* to provide business and workforce development assistance within the County by providing services to employers, serving as point of contact to assist large businesses and corporations in addressing employment and enhancement opportunities. This position will represent the department with business partners and other county agencies and divisions, provide Workforce Innovation Opportunity Act services in conjunction with America's Job Centers of California, and act as a liaison between private businesses, local governments, state, and/or federal agencies. Additional responsibilities will include supervising/managing the business services team, administering, planning, organizing, and coordinating the activities in the Business Services Unit.
Duties may include, but are not limited to, the following:
*Official Title: Administrative Supervisor I. For more details, refer to the job description .
ABOUT THE DEPARTMENT
The San Bernardino County Workforce Development Department (WDD) operates programs under the guidance of the Workforce Development Board, funded by the Department of Labor’s Workforce Innovation and Opportunity Act (WIOA). The America’s Job Centers of California (AJCCs) are strategically located in the East Valley, West Valley and High Desert Regions of the County. WDD implements comprehensive strategies to meet the needs of local businesses for a skilled workforce, while creating opportunities for workers to prepare for and enter into well paid careers. For more information, visit https://workforce.sbcounty.gov/ .
EXCELLENT BENEFITS
View the Summary of Benefits
View the Memoranda of Understanding (MOU) page
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting and physical exam prior to appointment.
Travel: A valid California Class C Driver License is required to carry out the essential job-related functions of this position. Mileage reimbursement and proof of automobile liability insurance must be maintained.
Work Schedule: Evening and weekend work may be required on occasion.
Sponsorship: San Bernardino County is unable to consider to candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.
Minimum Requirements
Candidate must meet BOTH the Education and Experience requirements:
EDUCATION: A Bachelor's degree from an accredited college or university in business/public administration, social/behavioral science, or other relevant field of study.
--AND--
EXPERIENCE: Two (2) years of professional-level experience with the primary duty of contacting businesses to provide business-related services; experience should be in-person contacts, including presentations specifically targeted to that business; experience should also include budget/fiscal-related responsibilities.
Experience must include one (1) year of full-scope supervision experience over support staff.
Desired Qualifications
The ideal candidate will be customer service focused with keen communication and interpersonal skills. Public speaking experience, including presentation development and delivery, is highly desirable.
Selection Process
Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.
Application Procedure :
Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.
Completing your application with statements such as “see/refer to resume” or “see attached” rather than completing your work experience section of your application may affect your eligibility or competitive evaluation score.
Priority Application Review: Applications received by Friday, March 13, 2026 will be included in the first review/processing of applications; subsequent reviews may be conducted as needed to meet business needs. Apply asap as recruitment may close at any time once sufficient qualified applications are received.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
If you need technical assistance, access the review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
All communications regarding the selection process will be via email. Applications are encouraged to check their emails frequently to obtain any correspondence associated with this recruitment. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.
ADA Accommodation:
If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitmentfiling deadline.
Veterans' Preference:
Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the Veterans' Preference Information (Download PDF) .
For more important details, review the Applicant Information and County Employment Process .
Supervisory Unit
San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
Please review the appropriate Summary of Benefits * for more information
Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.
*Retirement benefits subject to change.
Closing Date/Time: Continuous
FOR PRIORITY CONSIDERATION APPLY BY FRIDAY, MARCH 13, 2026.
The Workforce Development Department of the County of San Bernardino has an exciting opportunity for a Business Services Manager* to provide business and workforce development assistance within the County by providing services to employers, serving as point of contact to assist large businesses and corporations in addressing employment and enhancement opportunities. This position will represent the department with business partners and other county agencies and divisions, provide Workforce Innovation Opportunity Act services in conjunction with America's Job Centers of California, and act as a liaison between private businesses, local governments, state, and/or federal agencies. Additional responsibilities will include supervising/managing the business services team, administering, planning, organizing, and coordinating the activities in the Business Services Unit.
Duties may include, but are not limited to, the following:
- Assists large and small businesses and corporations to improve recruitment, retention, and professional growth of their workforce.
- Provides technical assistance to large businesses and corporations on retention and expansion issues.
- Coordinates the implementation of workforce development programs between businesses, community organizations, training facilities, and other agencies, acts as liaison with representatives from private businesses, local Governments, state and/or federal agencies.
*Official Title: Administrative Supervisor I. For more details, refer to the job description .
ABOUT THE DEPARTMENT
The San Bernardino County Workforce Development Department (WDD) operates programs under the guidance of the Workforce Development Board, funded by the Department of Labor’s Workforce Innovation and Opportunity Act (WIOA). The America’s Job Centers of California (AJCCs) are strategically located in the East Valley, West Valley and High Desert Regions of the County. WDD implements comprehensive strategies to meet the needs of local businesses for a skilled workforce, while creating opportunities for workers to prepare for and enter into well paid careers. For more information, visit https://workforce.sbcounty.gov/ .
EXCELLENT BENEFITS
View the Summary of Benefits
View the Memoranda of Understanding (MOU) page
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting and physical exam prior to appointment.
Travel: A valid California Class C Driver License is required to carry out the essential job-related functions of this position. Mileage reimbursement and proof of automobile liability insurance must be maintained.
Work Schedule: Evening and weekend work may be required on occasion.
Sponsorship: San Bernardino County is unable to consider to candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.
Minimum Requirements
Candidate must meet BOTH the Education and Experience requirements:
EDUCATION: A Bachelor's degree from an accredited college or university in business/public administration, social/behavioral science, or other relevant field of study.
--AND--
EXPERIENCE: Two (2) years of professional-level experience with the primary duty of contacting businesses to provide business-related services; experience should be in-person contacts, including presentations specifically targeted to that business; experience should also include budget/fiscal-related responsibilities.
Experience must include one (1) year of full-scope supervision experience over support staff.
Desired Qualifications
The ideal candidate will be customer service focused with keen communication and interpersonal skills. Public speaking experience, including presentation development and delivery, is highly desirable.
Selection Process
Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.
Application Procedure :
Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.
Completing your application with statements such as “see/refer to resume” or “see attached” rather than completing your work experience section of your application may affect your eligibility or competitive evaluation score.
Priority Application Review: Applications received by Friday, March 13, 2026 will be included in the first review/processing of applications; subsequent reviews may be conducted as needed to meet business needs. Apply asap as recruitment may close at any time once sufficient qualified applications are received.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
If you need technical assistance, access the review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
All communications regarding the selection process will be via email. Applications are encouraged to check their emails frequently to obtain any correspondence associated with this recruitment. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.
ADA Accommodation:
If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitmentfiling deadline.
Veterans' Preference:
Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the Veterans' Preference Information (Download PDF) .
For more important details, review the Applicant Information and County Employment Process .
Supervisory Unit
San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
Please review the appropriate Summary of Benefits * for more information
Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.
*Retirement benefits subject to change.
Closing Date/Time: Continuous