What are the responsibilities and job description for the Case Review Specialist position at SAN BERNARDINO COUNTY, CA?
The Job
Be an agent of change and make a difference in delivering health and wellness to millions of residents.
Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County.
The Department of Behavioral Health Office of Compliance (DBH Compliance) and Human Services Program Integrity Division (PID) are recruiting for Case Review Specialists who collect and analyze information, and produce detailed reports. These positions perform case and policy review, which includes information gathering and analysis, interviewing key individuals, gathering documents, preparing reports, and working closely with department Management, HR, County Counsel, and Risk Management. Positions within PID may alsoserve as hearing officers over administrative Child Abuse Central Index (CACI) hearings.
DBH Compliance: Investigates allegations of fraud/waste/abuse and/or conduct violations received from DBH staff, contractors and/or external entities; researches licensing board requirements and ethics codes, and pertinent regulation(s); completes in-field contract monitoring of contract agencies, develops comprehensive reports and provides technical assistance; investigates complaints of non-compliance, potential fraud, waste and/or abuse, including conduct violations; investigates privacy violations and potential/actual privacy breaches; conducts legislative research, makes recommendations based on department impacts and formulates required policies, procedures, and notices; makes recommendations for corrective action(s) and monitors mitigative efforts and corrective action adherence; researches pending and/or passed legislation and writes comprehensive reports.
For more detailed information, refer to the Case Review Specialist job description.
The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service, integrity, accountability, and trust.
DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Youth Collaborative and Justice Involved Services; Substance Use Disorder and Recovery Services; 24 Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; and the Office of Compliance. The Department currently has a workforce in excess of 1500 positions and an approximate $800 million-dollar annual budget.
Follow this link to learn more about the Department of Behavioral Health
Follow this link to learn more about San Bernardino County
The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the County.
EXCELLENT BENEFITS!
To review job-specific benefits, please refer to:
Summary of Benefits
Memorandum of Understanding (MOU)
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting and medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident.
Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation; mileage reimbursement is available. Proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.
Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Minimum Requirements
Applicants must meet both the Experience and Education requirements listed below:
EDUCATION: Thirty (30) semester (45 quarter) units of completed college coursework from an accredited college or university in: law and justice, administration of justice, behavioral/social science, or business/public administration. At least half of the units (15 semester / 23 quarter) MUST be upper division level.
Note: A list of completed college coursework or a legible copy of transcripts MUST be attached to the application if the applicant does not possess a Bachelor's degree or higher in one the qualifying fields of study listed above.
Note: Qualifying degree or coursework must have been completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.
-- AND--
EXPERIENCE: Two (2) years of full-time equivalent investigative or evidence-gathering experience in a liability, legal, risk management, or healthcare compliance environment. Experience MUST include researching a variety of issues, performing quantitative analysis, writing reports of findings in areas such as organizational operations, performing program monitoring/evaluation/implementation, and/or training on legislative/regulatory changes for social services programs.
Desired Qualifications
The ideal candidate will be proficient in Microsoft Office, have experience with the computer systems in various Human Services departments and possess excellent written communication and interpersonal skills.
Selection Process
Application Procedure:
Please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, May 8, 2026 .
Resumes will not be accepted in lieu of the application and/or supplemental questionnaire . Completing your application with statement such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score.
Evaluation Procedure:
An in-person written test and writing exercise will be administered and will consist of an evaluation of knowledge and skills on the following topics:
In order to be successful in the examination process, candidates must pass both the multiple-choice written test and the writing exercise. The writing exercise will only be scored if a passing grade is achieved on the multiple-choice written test. For those who are successful in both areas, a combined score of the multiple-choice test and the writing exercise will determine final placement on the eligible list.
Additional Information and Resources:
Technical Assistance: If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.
ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of the recruitmentfiling deadline.
Veterans’ Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy .
For more important details, review the Applicant Information and County Employment Process .
Technical & Inspection Unit
San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
Please review the appropriate Summary of Benefits * for more information
Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.
*Retirement benefits subject to change.
Closing Date/Time: 5/8/2026 5:00 PM Pacific
Be an agent of change and make a difference in delivering health and wellness to millions of residents.
Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County.
The Department of Behavioral Health Office of Compliance (DBH Compliance) and Human Services Program Integrity Division (PID) are recruiting for Case Review Specialists who collect and analyze information, and produce detailed reports. These positions perform case and policy review, which includes information gathering and analysis, interviewing key individuals, gathering documents, preparing reports, and working closely with department Management, HR, County Counsel, and Risk Management. Positions within PID may alsoserve as hearing officers over administrative Child Abuse Central Index (CACI) hearings.
DBH Compliance: Investigates allegations of fraud/waste/abuse and/or conduct violations received from DBH staff, contractors and/or external entities; researches licensing board requirements and ethics codes, and pertinent regulation(s); completes in-field contract monitoring of contract agencies, develops comprehensive reports and provides technical assistance; investigates complaints of non-compliance, potential fraud, waste and/or abuse, including conduct violations; investigates privacy violations and potential/actual privacy breaches; conducts legislative research, makes recommendations based on department impacts and formulates required policies, procedures, and notices; makes recommendations for corrective action(s) and monitors mitigative efforts and corrective action adherence; researches pending and/or passed legislation and writes comprehensive reports.
For more detailed information, refer to the Case Review Specialist job description.
The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service, integrity, accountability, and trust.
DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Youth Collaborative and Justice Involved Services; Substance Use Disorder and Recovery Services; 24 Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; and the Office of Compliance. The Department currently has a workforce in excess of 1500 positions and an approximate $800 million-dollar annual budget.
Follow this link to learn more about the Department of Behavioral Health
Follow this link to learn more about San Bernardino County
The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the County.
EXCELLENT BENEFITS!
To review job-specific benefits, please refer to:
Summary of Benefits
Memorandum of Understanding (MOU)
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting and medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident.
Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation; mileage reimbursement is available. Proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.
Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Minimum Requirements
Applicants must meet both the Experience and Education requirements listed below:
EDUCATION: Thirty (30) semester (45 quarter) units of completed college coursework from an accredited college or university in: law and justice, administration of justice, behavioral/social science, or business/public administration. At least half of the units (15 semester / 23 quarter) MUST be upper division level.
Note: A list of completed college coursework or a legible copy of transcripts MUST be attached to the application if the applicant does not possess a Bachelor's degree or higher in one the qualifying fields of study listed above.
Note: Qualifying degree or coursework must have been completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.
-- AND--
EXPERIENCE: Two (2) years of full-time equivalent investigative or evidence-gathering experience in a liability, legal, risk management, or healthcare compliance environment. Experience MUST include researching a variety of issues, performing quantitative analysis, writing reports of findings in areas such as organizational operations, performing program monitoring/evaluation/implementation, and/or training on legislative/regulatory changes for social services programs.
Desired Qualifications
The ideal candidate will be proficient in Microsoft Office, have experience with the computer systems in various Human Services departments and possess excellent written communication and interpersonal skills.
Selection Process
Application Procedure:
Please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, May 8, 2026 .
Resumes will not be accepted in lieu of the application and/or supplemental questionnaire . Completing your application with statement such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score.
Evaluation Procedure:
An in-person written test and writing exercise will be administered and will consist of an evaluation of knowledge and skills on the following topics:
- Investigative and Interviewing Techniques
- Interpersonal Skills
- Written Communication/Report Writing
In order to be successful in the examination process, candidates must pass both the multiple-choice written test and the writing exercise. The writing exercise will only be scored if a passing grade is achieved on the multiple-choice written test. For those who are successful in both areas, a combined score of the multiple-choice test and the writing exercise will determine final placement on the eligible list.
Additional Information and Resources:
Technical Assistance: If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.
ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of the recruitmentfiling deadline.
Veterans’ Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy .
For more important details, review the Applicant Information and County Employment Process .
Technical & Inspection Unit
San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
Please review the appropriate Summary of Benefits * for more information
Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.
*Retirement benefits subject to change.
Closing Date/Time: 5/8/2026 5:00 PM Pacific